Restaurant Supervisor

Sala Thai Kitchen Opc; Batan; On-site; PHP 279,000 - 502,000; Full time

Job summary

Sala Thai Kitchen Opc is seeking a Restaurant Supervisor to oversee daily restaurant operations, coordinate staff, and ensure high service standards in the Philippines. You will handle staffing, cost control, and customer satisfaction while maintaining strong supplier relationships.

The role emphasizes leadership, F&B knowledge, and the ability to adapt quickly in a fast-paced setting to ensure top-quality service and compliance with hygiene and safety regulations.

Qualifications

• Experience as Restaurant Supervisor or similar role.
• Proven customer service experience as a supervisor.
• Strong F&B knowledge with recall of ingredients and dishes.
• Strong leadership and people skills.
• Ability to work in a fast-paced environment.
• Bachelor's degree in Business Administration/Hospitality Management/HRM or equivalent.

Responsibilities

• Oversee restaurant staff activities and schedule.
• Expedite orders and maintain supplier relations.
• Monitor hygiene, sanitation and food safety standards.
• Oversee food preparation, presentation and storage.
• Check on dining customers for feedback on quality and service.
• Monitor inventory and food supplies; manage cash flow.
• Review customer surveys and implement service improvements.
• Resolve customer complaints professionally.

Skills

Staff management

Customer service

Leadership

Fast-paced environment

Communication

Education

Bachelor's degree in Business Administration/Hospitality Management/HRM

Job description

Restaurant Supervisor responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Qualifications:

• Proven work experience as a Restaurant Supervisor, Restaurant Assistant Manager, Hospitality Supervisoror similar role
• Proven customer service experience as a supervisor
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Ability to work in a fast-paced environment
• Bachelor's degree in Business Administration/Hospitality Management/HRM, and the like