Restaurant Operations & People Leader

The Abaca Group Inc; Metro Manila; On-site; PHP 290,000 - 402,000; Full time

Benefits offered by this job

Employee discount

Holidays

Birthday buffet

Birthday leave

Job summary

The Abaca Group Inc in Metro Manila, Philippines, is seeking a Restaurant Supervisor for a full-time, in-person role to lead shifts, supervise staff, and ensure quality dining experiences. You will collaborate with the restaurant manager on schedules, training, and process improvements while maintaining high service standards.

You will guide teams, monitor performance, manage labor costs and inventories, and act as a role model with friendly, welcoming conduct.

Qualifications

• Bachelor's degree in Hospitality or Business
• 1–2 years work experience in the same role
• Excellent Communication and Interpersonal Skills
• Strong Organizational and Multitasking Abilities
• Problem-Solving and Learning Capabilities

Responsibilities

• Coordinate with the restaurant manager for uniform replenishment.
• Check schedules and recommend adjustments to the restaurant managers based on trends and observations.
• Guide staff and supervisors in their development.
• Monitor supervisors' performance, provide feedback, and conduct regular evaluations.
• Ensure shift management reports sent by the supervisor via WhatsApp and Sheets are accomplished on time and accurately.
• Familiarize himself with departmental immersion, systems and procedures, and key results areas in the following: labor cost and stocks and inventory management. Guides his subordinates on their responsibilities related to this.
• Perform ad hoc tasks related to restaurant operations as assigned by the functional head.
• Maintain approachable and friendly body language to ensure a welcoming and pleasant demeanor, serving as a role model to his peers.
• Encourage customer feedback and use it to improve service and food quality.
• Ensure a high-quality dining experience through attentive service, prompt resolution of complaints, and maintaining a clean and welcoming environment.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Problem-solving

Learning ability

Education

Bachelor's degree in Hospitality or Business

Job description

The Abaca Group Inc in Metro Manila, Philippines, is seeking a Restaurant Supervisor for a full-time, in-person role to lead shifts, supervise staff, and ensure quality dining experiences. You will collaborate with the restaurant manager on schedules, training, and process improvements while maintaining high service standards.

You will guide teams, monitor performance, manage labor costs and inventories, and act as a role model with friendly, welcoming conduct.