Operations Manager (Group of Restaurants)

Private Advertiser; Pasig; Sur place; PHP 670 000 - 1 116 000; Plein temps

Résumé du poste

Private Advertiser in Metro Manila, Philippines, seeks an experienced Operations Manager to oversee a multi-branch restaurant network. You will implement approved policies and lead the management team to sustain high operational performance and service flow, especially during peak hours.

You will ensure compliance with quality standards, GMP, ServSafe, HACCP and FDA regulations, maintain cleanliness, standardize systems, and forecast branch targets. Five years in a similar role is required.

Qualifications

• Bachelor's degree in a food-related discipline is required.
• Minimum 5 years of experience in a similar role within a restaurant group.
• Strong knowledge of quality standards including GMP.
• Certified knowledge/experience in ServSafe, HACCP, and FDA regulations.
• Knowledge of food safety, sanitation and hygiene principles.

Responsabilités

• Oversee policies, procedures and programs across branches and ensure adherence to company standards.
• Ensure smooth flow of food and beverage production and service, especially during peak hours.
• Monitor service flow by all sections and maintain overall cleanliness including restroom upkeep.
• Ensure uniformity and standardized systems across all branches.
• Direct the restaurant's management team to achieve high operational performance.
• Provide analysis and recommendations on how branches can meet sales and cost targets.
• Forecast realistic targets for each branch.
• Develop and submit plans for restaurant operations and manpower requirements.
• Investigate deviations from sales targets and initiate corrective actions and alternatives.

Connaissances

Food Industry Managerial Skills

Formation

Bachelor's degree in Food Technology, Culinary Arts, Nutrition, HRM or related field

Description du poste

About the role

This role involves overseeing operations management across multiple restaurant branches, ensuring implementation of approved policies, procedures and programs, and maintaining adherence to company standards. The position directs the restaurant's management team to attain high levels of operational performance and ensures smooth flow of food and beverage production and service, particularly during peak hours.

Key responsibilities

• Ensures implementation of approved policies, procedures and programs and checks adherence to company standards
• Ensures smooth flow of food and beverage production and service particularly on peak hours
• Monitors smooth flow of service by all sections
• Ensures that all branches are maintaining overall cleanliness including restroom maintenance
• Ensures uniformity and standardized systems are being used in all branches
• Directs the restaurant's management team to attain high level of performance in their operations
• Provides analysis and recommendations on how each branch and the company can achieve its targets, particularly those related to sales and costs
• Forecasts realistic targets for each branch
• Develops and submits plans for restaurant operations and manpower requirements
• Investigates deviations from sales targets and initiates corrective actions and alternative strategies

About you

• Bachelor's degree in Food Technology, Culinary Arts, Nutrition, HRM or any other food related discipline
• At least 5 years experience in the same position/level from the same group of restaurants
• Certification or thorough knowledge and experience in quality standards
• Certification or thorough knowledge and experience in GMP
• Certification or thorough knowledge and experience in ServSafe
• Certification or thorough knowledge and experience in HACCP
• Certification or thorough knowledge and experience in FDA regulations for the food industry
• Certification or thorough knowledge and experience in Food Safety, Sanitation and Hygiene principles
• Food Industry Managerial skills