Restaurant Operations Lead

SLF Management Resources, Inc.; Mabalacat; On-site; PHP 391,000 - 614,000; Full time

Job summary

SLF Management Resources, Inc. is hiring a Restaurant Manager in Pampanga to oversee daily operations, ensure top-notch customer experiences, and lead a cohesive team toward profitability.

You will drive service quality, compliance with health standards, budgeting, and staff development, while coordinating with head office to keep operations smooth and aligned with brand expectations.

Qualifications

• Minimum 3+ years in restaurant management.
• Strong leadership and team management.
• Proven food safety and hygiene knowledge.
• Experience in budgeting and cost control.
• Exceptional customer service skills.
• Excellent communication and interpersonal abilities.
• Strong organizational and time-management skills.
• Proficient with point of sale systems.
• Ability to make sound decisions under pressure.
• Valid food handler certification or willingness to obtain one.

Responsibilities

• Oversee daily restaurant operations including opening/closing, inventory, and cash handling.
• Lead, train, supervise, and motivate staff to deliver outstanding service.
• Ensure compliance with health and hygiene regulations and conduct inspections.
• Monitor food quality, portions, and presentation to brand standards.
• Manage budgets, control costs, and pursue profitability targets.
• Handle customer inquiries and resolve complaints professionally.
• Recruit, interview, onboard new team members and manage scheduling.
• Communicate with head office and provide regular reports.
• Implement policies and promotional campaigns across the restaurant.
• Maintain a clean, welcoming restaurant environment.

Skills

Leadership

Customer service

Staff management

Budgeting

Food safety

Communication

Time management

POS system

Problem solving

Interpersonal skills

Tools

POS system

Job description

SLF Management Resources, Inc. is hiring a Restaurant Manager in Pampanga to oversee daily operations, ensure top-notch customer experiences, and lead a cohesive team toward profitability.

You will drive service quality, compliance with health standards, budgeting, and staff development, while coordinating with head office to keep operations smooth and aligned with brand expectations.