Restaurant Operations Leader: Service & Team Mastery

DM Global Inc.; Laguna; On-site; PHP 502,200 - 725,400; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Company Social Events

Employee Discount

Gym Membership

Job summary

DM Global Inc. in Santa Rosa, Laguna, is seeking a Restaurant Manager to lead all aspects of the business, delivering a high-quality menu and motivating staff to provide excellent customer service.

You will oversee both front and back of house in a fast-paced environment, manage shifts, hire cooks and wait staff, ensure health and safety compliance, and train employees to uphold brand standards. Prepare weekly and monthly revenue and expense reports and help control costs while promoting the

Qualifications

• Management skills with experience overseeing front and back of house.
• Ability to oversee dining room, seating, and customer check-ins.
• Experience hiring cooks and wait staff and setting work schedules.
• Ensure compliance with health and safety restaurant regulations.
• Lead by example during busy moments in a fast-paced environment.
• Create reports on weekly, monthly and annual revenues and expenses.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Ensure compliance with sanitation and safety regulations.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Train new and current employees on proper customer service practices.

Job description

DM Global Inc. in Santa Rosa, Laguna, is seeking a Restaurant Manager to lead all aspects of the business, delivering a high-quality menu and motivating staff to provide excellent customer service.

You will oversee both front and back of house in a fast-paced environment, manage shifts, hire cooks and wait staff, ensure health and safety compliance, and train employees to uphold brand standards. Prepare weekly and monthly revenue and expense reports and help control costs while promoting the