Restaurant Operations Lead — Growth & Service Excellence

Jollibee Group of Companies

Makati

On-site

PHP 390,600 - 613,800

Full time

14 days+

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Job summary

Yoshinoya Jollibee Foods Inc. in Metro Manila is seeking an Assistant Restaurant Manager to oversee day-to-day operations, ensure safety and cleanliness, and drive customer satisfaction in Dine-In and Take-Home services.

The role focuses on leadership for restaurant staff, onboarding and scheduling, and collaboration with the Restaurant Manager on sales initiatives and client engagement within Makati. Fresh grads are welcome to apply.

Qualifications

Must have a Bachelor's Degree preferably in Food or Business Related course.
Fresh graduates are welcome to apply.
Must have excellent leadership skills and customer service skills.
Must be able to communicate well, orally and in writing, to all levels in the store operations.
Must be able to perform well even under pressure or opposition.
Must be willing to work on shifting schedules and long hours.
Must be willing to be assigned in Glorietta, Makati.

Responsibilities

Implement and assurance of compliance with Food, Safety and Cleanliness Programs for the assigned area.
Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customer's needs are attended to promptly.
Sales building initiatives by providing leadership support to the Restaurant Manager through client business relations for assigned institutional accounts and customer engagement.
Assessment of opportunities in operations and cost management to ensure sales and growth targets are met, if not exceeded.
Workforce management of the assigned store, which includes manpower planning, hiring and orientation/certification of new members in the team, managing of schedule and shifts.
Implementation of other store administrative activities necessary to carry out the business such as but not limited to office organization, securing of government permits and Store Reports Preparation, and programs such as Store Safety.