Restaurant Manager (Premium / Fine Dining)

Uma Nota Philippines; Taguig; On-site; PHP 837,000 - 1,172,000; Full time

Job summary

Uma Nota Philippines seeks an experienced Restaurant Manager/Senior Floor Supervisor to lead our premium casual dining and private lounge experiences. You will guide the shift, coordinate private rooms and dining areas, and elevate guest satisfaction across high-volume hours while ensuring brand standards.

Candidates should have 3–5 years in upscale hospitality, strong cross-cultural communication, and a background in luxury beverage and tasting menu service.

Qualifications

• Minimum of 3–5 years of progressive managerial experience in premium casual, fine dining, or high-volume luxury lounge environments.
• Geographic familiarity with premium ests within BGC or hotel-managed retail spaces is highly preferred.
• Proven experience managing venues with diverse service flows including tasting menus, high-turnover bars, and private event/karaoke rooms.
• Strong interpersonal skills with a track record of working with international culinary staff.
• College degree in Hotel and Restaurant Management, Hospitality, or Business Administration; BFS/HACCP certifications desirable.

Responsibilities

• Lead the shift floor actively during peak lunch, dinner, and high-volume late-night hours.
• Manage floor dynamics to ensure private karaoke rooms and central lounge coexist with regular dining without disruption.
• Build guest relations, handle complex feedback, and resolve floor issues to protect the brand's premium reputation.
• Drive profitability by monitoring F&B sales and upselling tasting menus, premium cocktails, and premium cuts.
• Maximize occupancy and spend in private rooms through event coordination and guest booking management.
• Control costs by monitoring labor, supervising floor schedules, preventing wastage, and managing inventory/OS&E breakage.
• Maintain impeccable cleanliness, hygiene, and compliance with local sanitary regulations.
• Secure accurate cash drops, oversee POS operations, and generate nightly/weekly service logs.

Skills

Leadership

Multicultural capability

Communication

Operations management

Education

College Degree in Hotel and Restaurant Management

Hospitality

Business Administration

Job description

• Deliver refined, attentive, and energetic hospitality that matches a luxury hotel-adjacent lifestyle venue.
• Lead the shift floor actively during peak lunch, dinner, and high-volume late-night hours.
• Manage floor dynamics effectively, ensuring the high-energy private karaoke rooms and central lounge seamlessly co-exist without disrupting regular diners in the main dining rooms.
• Build strong guest relations, handle complex feedback gracefully, and resolve floor issues to protect the brand's premium reputation.

Team Training & Culture:

• Direct, mentor, and upskill the service team on advanced product knowledge—including deep-dive storytelling regarding atypical Northern/Southern Thai regional dishes, set courses, and curated tasting menus.
• Collaborate closely with the Thai culinary team to align kitchen pace with service standards.
• Standardize service steps, beverage presentation, and upselling techniques for the cocktail and premium beverage menus.
• Conduct pre-shift briefings and enforce strict policies regarding uniform standards, attendance, and professional conduct.
• Drive profitability by monitoring food and beverage sales, motivating the team toward upselling targets (tasting menus, premium cocktails, and premium cuts).
• Maximize the occupancy and spend limits of the private rooms through organized event coordination and guest booking management.
• Control operational costs by monitoring labor expenses, supervising floor schedules, preventing wastage, and managing restaurant inventory/OS&E breakage.

Compliance, Safety & Operations:

• Maintain impeccable cleanliness, hygiene, and organizational standards throughout the dining floor, bar, and private rooms, ensuring compliance with local sanitary regulations.
• Secure accurate opening and closing cash drops, oversee POS operations, and generate nightly/weekly service and administrative logs.
• Ensure all equipment (including AV and premium karaoke systems) is maintained in peak working condition.

Job Requirements & Qualifications

• Experience:Minimum of 3–5 years of progressive managerial experience as a Restaurant Manager, Assistant Restaurant Manager, or Senior Floor Supervisor in a premium casual, fine dining, or high-volume luxury lounge environment.
• Geographic Familiarity:Experience operating premium establishments within Bonifacio Global City (BGC) or hotel-managed retail spaces is highly preferred.
• Concept Versatility:Proven experience in managing venues with diverse service flows—ranging from upscale tasting menus to high-turnover bars and private event/karaoke rooms.
• Multicultural Capability:Strong interpersonal skills with a proven track record of working effectively with international culinary staff.
• Education & Certifications:* College Degree in Hotel and Restaurant Management, Hospitality, or Business Administration.
• Formal certifications in Basic Food Safety (BFS), HACCP, or equivalent service-level training are highly desirable.