Restaurant Manager - Apalit, Pampanga

Jollibee Group; Angeles; On-site; PHP 334,800 - 558,000; Full time

Job summary

Jollibee Group is seeking a Restaurant Manager in Angeles, Pampanga, responsible for achieving business objectives, including sales and customer satisfaction. This role requires overseeing food safety and cleanliness, as well as managing team performance.

The ideal candidate will hold a Bachelor’s Degree related to Food or Business and have 3-4 years of leadership experience in service-oriented industries. Strong people management skills and operational knowledge are essential for success in this role.

Qualifications

• Minimum of 3-4 years in a leadership role in a service-oriented industry.
• Demonstrated ability to meet customer needs effectively.
• Experience in coaching, developing, and supervising a team.

Responsibilities

• Achieve sales and profitability targets for the store.
• Ensure customer satisfaction and compliance with safety and cleanliness standards.
• Manage the store's operational systems and government compliance.

Skills

Customer management

People management

Operational assessment

Education

Bachelor’s Degree in Food, Hotel and Restaurant Management or Business

Job description

The Restaurant Manager is responsible for the development and achievement of the store business objectives such as Sales and Profitability targets, customer satisfaction & Food, Safety and Cleanliness standards; People Management and Development; and Store’s adherence to operating systems and standards and compliance to all government requirements.

JOB QUALIFICATIONS

• Bachelor’s Degree preferably of Food, Hotel and Restaurant Management or Administration and/or any Business-Related course
• Three to four (3-4) years of leadership function in a service-oriented industry such as retail, hotel, restaurant, or quick service restaurant, among others
• Demonstrates high customer management orientation, with ability to make decisions and take actions to ensure customer needs are met.
• People management capability in coaching, developing, and supervising a team.
• Knowledge on basic store operations, with capability to assess operational improvements, compliance to defined standards, sales, and profitability.