Restaurant Manager

Quality Choices Corporation; Pampanga; On-site; PHP 334,800 - 502,200; Full time

Job summary

A renowned restaurant chain in Pampanga is looking for a Restaurant Manager to oversee day-to-day operations. The role involves ensuring quality service, maintaining food safety standards, and achieving financial targets. Candidates should have at least 3 years of experience in restaurant management, strong leadership skills, and a commitment to exceptional customer service. This position requires flexible scheduling, including nights and weekends.

Qualifications

• 3 years of experience as a Manager/Supervisor in a fast casual or fast-food restaurant.
• Strong understanding of restaurant operations and food safety standards.
• Excellent leadership and organizational skills.

Responsibilities

• Oversee daily restaurant operations to ensure quality and cleanliness.
• Develop and manage budgets, sales goals, and profitability targets.
• Hire, train, and motivate restaurant staff.

Skills

Leadership

Customer service

Financial management

Operations management

Communication

Tools

POS systems

Inventory management tools

Job description

Job Objective

The Restaurant Manager oversees all day-to-day operations of the restaurant to ensure a smooth and profitable business. This includes managing staff, ensuring excellent customer service, maintaining food quality, and achieving financial goals. The RM is responsible for creating a positive work environment, ensuring compliance with health and safety regulations, and driving the overall success of the restaurant.

Duties and Responsibilities

Operations Management:

1. Oversee daily restaurant operations and ensure standards of quality, service, and cleanliness are met.
2. Monitor inventory and order supplies to maintain proper stock levels.
3. Ensure compliance with food safety, sanitation, and occupational health standards.
4. Handle restaurant opening and closing procedures.

Financial Management:

1. Develop and manage budgets, sales goals, and profitability targets.
2. Analyze financial reports and take corrective actions as needed.
3. Control costs through effective labor and inventory management.

Team Leadership:

1. Hire, train, supervise, and motivate restaurant staff, including servers, cooks, and support staff.
2. Conduct regular performance reviews and provide feedback.
3. Schedule staff shifts and ensures proper coverage during peak hours.

Customer Service:

1. Resolve customer complaints and ensure a high level of guest satisfaction.
2. Train staff in delivering consistent, high-quality customer service.
3. Promote a welcoming and hospitable atmosphere.

Marketing & Community Engagement:

1. Assists in developing and implementing marketing strategies to increase brand visibility and sales.
2. Build relationships with the local community and seek opportunities to enhance the restaurant’s reputation.
3. Other tasks that may be assigned from time to time.

Job Requirements and Qualifications

1. With at least 3 years' proven experience as a Manager/Supervisor in a fast casual or fast-food restaurant.
2. Strong understanding of restaurant operations, food safety standards, and health regulations.
3. Excellent leadership and organizational skills.
4. Solid financial and budgeting knowledge.
5. Willingness to work on a flexible schedule, including nights, weekends, and holidays.
6. Exceptional customer service and communication skills.
7. Proficiency with restaurant POS systems and inventory management tools.
8. Trustworthy with high values of integrity and no bad records or integrity issues.