RESTAURANT MANAGER

Kuhn Artisanales Inc.; Makati; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Service Charge

Free Meal

Incentives

Parking Discounts

Food Discounts up to 50%

Free HMO

Job summary

Kuhn Artisanales Inc. in Makati is seeking a Restaurant Manager to oversee daily restaurant operations, maintain 5-star hospitality, and drive profitability while ensuring compliance with company standards.

The role requires leadership of FOH and BOH teams, strong knowledge of food safety, inventory control, and guest experience enhancement. This position is based in Manila with flexible scheduling including weekends and holidays.

Qualifications

• Bachelor's degree in hospitality/related field.
• 3–5 years restaurant management experience in luxury or fine-dining settings.
• Strong knowledge of restaurant operations, food safety and guest service standards.
• Proficiency with POS systems, inventory management and Microsoft Office.

Responsibilities

• Oversee daily restaurant operations and ensure smooth service execution.
• Maintain 5-star hospitality standards and guest experience.
• Coordinate FOH and BOH activities for efficient workflow.
• Monitor cleanliness, ambiance and overall presentation.
• Ensure compliance with food safety, sanitation and health regulations.
• Lead staff training, coaching and performance reviews.
• Develop staff skills in service excellence and upselling.
• Prepare work schedules and manage manpower requirements.
• Achieve sales, profit and operational targets.

Skills

Leadership

Communication

Problem-solving

Guest service

Upselling

Education

Bachelor's Degree in Hospitality Management

Tools

POS systems

Inventory management

MS Office

Job description

Job Summary

The Restaurant Manager is responsible for overseeing the daily operations of a restaurant, ensuring exceptional guest satisfaction, operational excellence, profitability, and compliance with company and hospitality standards.

Key Responsibilities

• Oversee daily restaurant operations and ensure smooth service execution.

• Maintain 5-star hospitality standards and guest experience.

• Coordinate FOH and BOH activities to ensure efficient workflow.

• Monitor restaurant cleanliness, ambiance, and overall presentation.

• Ensure compliance with food safety, sanitation, and health regulations.

• Ensure guests receive exceptional and personalized service.

• Address guest concerns, complaints, and special requests promptly.

• Build customer loyalty through superior hospitality and service recovery.

• Regularly engage with guests to gather feedback and improve service quality.

• Train, supervise, and evaluate restaurant employees.

• Conduct daily briefings and performance coaching.

• Develop staff skills in service excellence, product knowledge, and upselling.

• Promote teamwork, professionalism, and employee engagement.

• Prepare work schedules and manage manpower requirements.

• Achieve sales, profit, and operational targets.

• Monitor labor costs, food costs, and operating expenses.

• Manage budgeting, forecasting, inventory control, and purchasing.

• Analyze sales reports and implement revenue-generating strategies.

• Ensure accurate cash handling and financial reporting.

• Ensure food and beverage quality standards are consistently maintained.

• Conduct regular inspections of service, food presentation, and cleanliness.

• Implement continuous improvement programs to enhance guest satisfaction.

• Ensure adherence to company policies and brand standards.

Qualifications

• Bachelor's Degree in Hospitality Management, Hotel & Restaurant Management, Business Administration, or related field.

• Minimum of 3–5 years Restaurant Management experience in a luxury hotel, fine dining, or 5-star restaurant environment.

• Strong knowledge of restaurant operations, food safety, and guest service standards.

• Proficient in restaurant POS systems, inventory management, and Microsoft Office applications.

• Excellent leadership, communication, and problem-solving skills.

• Ability to work flexible schedules, including weekends and holidays.

• Experience in concessionaire, hotel, or upscale dining operations is highly preferred.

Benefits

• Service Charge

• Free Meal

• Incentives

• Parking Discounts

• Food Discounts up to 50%

• Free HMO