Restaurant Leader: Service, People & Profit

One Food Group; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

One Food Group is seeking an experienced Restaurant Manager to lead all facets of store operations in a fast-paced environment in Metro Manila. You will ensure brand standards, deliver high-quality service, and drive guest satisfaction while managing budgets and financial performance.

You will recruit and develop a high-performing team, implement marketing initiatives, optimize processes, and uphold health and safety regulations.

Qualifications

• Proven 5years experience as a Restaurant Manager or similar leadership role in a fast-paced restaurant environment.
• Strong understanding of restaurant operations, financial management, and marketing strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage and motivate a diverse team.
• Proficiency in analyzing financial reports.
• Knowledge of health, safety, and sanitation regulations.

Responsibilities

• Lead and manage all aspects of restaurant operations, ensuring alignment with brand standards and company policies.
• Ensure the restaurant meets or exceeds customer satisfaction goals through high-quality service and dining experiences.
• Monitor and evaluate operational processes to identify and address areas for improvement.
• Develop and implement strategies to enhance guest experiences and address customer feedback effectively.
• Ensure consistent delivery of exceptional service and quality food in accordance with brand expectations.
• Recruit, train, and develop a high-performing team, including staff, supervisors, and assistant managers.
• Conduct regular performance evaluations and provide ongoing coaching and mentoring.
• Foster a positive work environment that encourages teamwork, motivation, and employee retention.
• Set and achieve sales goals and profitability targets, including managing budgets and financial performance.
• Analyze financial reports (P&L statements) to make informed decisions and optimize restaurant performance.
• Implement cost-control measures to maintain or improve profitability.
• Develop and execute marketing plans and promotional activities to drive customer traffic and increase sales.
• Coordinate with marketing teams to implement brand initiatives and community engagement activities.
• Oversee store financials, including budgeting, forecasting, and financial reporting.
• Ensure accurate and timely processing of financial transactions and adherence to financial controls.
• Respond to and manage crisis situations effectively, including resolving customer complaints and handling operational issues.
• Develop and implement contingency plans to address potential challenges and disruptions.
• Maintain high standards of food quality, service, health, and safety in compliance with local regulations and brand standards.
• Conduct regular audits and inspections to ensure adherence to health and safety guidelines.
• Plan and execute in-store events, promotions, and special activities to enhance the customer experience and drive sales.
• Collaborate with other departments to organize and manage events that align with brand objectives.

Skills

Leadership

Operations management

Financial analysis

Marketing strategies

Communication

Team motivation

Customer service excellence

Health and safety

Education

Bachelor’s degree in Business Administration, Hospitality Management, or related field

Job description

One Food Group is seeking an experienced Restaurant Manager to lead all facets of store operations in a fast-paced environment in Metro Manila. You will ensure brand standards, deliver high-quality service, and drive guest satisfaction while managing budgets and financial performance.

You will recruit and develop a high-performing team, implement marketing initiatives, optimize processes, and uphold health and safety regulations.