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Jimcar & Son’s Philippine Corporation is seeking an Operations Manager to drive store sales and profitability while upholding food safety and cleanliness standards. You will manage people, oversee budgets, and lead initiatives to improve customer satisfaction and brand presence in the Cavite/Rizal/Quezon areas.
The role requires 3–4 years in a leadership position within retail or service industries, a relevant degree, and willingness to be stationed at a store location in the approved provinces.
Job Description
Responsible for the development and achievement of the store business objectives such as Sales and Profitability targets, customer satisfaction & Food, Safety, and Cleanliness standards; People Management and Development; and Store adherence to operating systems and standards and compliance with all government requirements.
Operations Management
Defines and achieves Store Sales targets and Sales Growth targets. Responsible for facilitating sales and marketing orientation with the store team by leading them in defining customer needs, and sales opportunities, and designing and implementing sales building and local store marketing strategies.
Leads the team in SWOT analysis to create sales-building strategies, operational effectiveness, and organizational management;
Leads in building store/brand awareness through community relations and client or customer engagement initiatives
Evaluates Customer Satisfaction Survey results and conducts self-audit to diagnose areas for improvement, and sets standards toward the achievement of Food, Safety, and Cleanliness goals;
Prepares Store Operations Budget and reviews monthly P&L; Determines cost management and productivity improvement strategies; People Management and Development a. Identifies people development needs such as training and competency building activities needed by the team to strengthen the operational capability and personal effectiveness; b. Approves and implements succession and individual development plan for Team c. Facilitates effective performance management, coaching, and mentoring d. Leads in team huddles, and meetings, and communicates business and organizational updates
QUALIFICATIONS:
Bachelor's Degree preferably in Food, Hotel and Restaurant Management or Administration and/or any Business Related course o Three to four (3-4) years of leadership function in a service-oriented industry such as retail, hotel, restaurant, or quick-service restaurant, among others
Demonstrates high customer management orientation, with the ability to make decisions and take actions to ensure customer needs are met;
People management capability in coaching, developing, and supervising a team;
Knowledge of basic store operations, with the capability to assess operational improvements, compliance to defined standards, sales, and profitability
Willing to be assigned in Cavite / Rizal/ Quezon
Fresh Graduates are welcome to apply