RESORT SUPERVISOR

Diverzion Express Logistics; Tanza; On-site; PHP 279,000 - 424,000; Full time

Job summary

Diverzion Express Logistics seeks an experienced Resort Operations Supervisor to oversee the daily functioning of a resort and ensure smooth, guest-focused operations. You will manage front desk, housekeeping, and maintenance teams, maintain high standards of service, and ensure cleanliness and safety of facilities through proactive supervision and detail-oriented leadership.

Ideal candidates hold an associate degree in hotel management, have supervisory experience, and a passion for guest

Qualifications

• Associate degree in hotel management or related field.
• Previous resort supervisory experience is required.
• Strong guest service and problem-resolution abilities.
• Organized, trustworthy, and detail-oriented.
• Demonstrates leadership by example, with a strong work ethic.
• Familiar with general maintenance procedures of resort facilities.
• Innovative and solution-driven.

Responsibilities

• Oversee the daily functioning of the resort to ensure smooth operations.
• Manage front desk, housekeeping, and maintenance operations.
• Ensure high levels of guest satisfaction by providing exceptional customer service.
• Ensure the cleanliness and safety of resort facilities.

Skills

Guest service

Problem resolution

Leadership by example

Organized

Attention to detail

Education

Associate degree in hotel management

Job description

Job Description

• Oversee the daily functioning of the resort to ensure smooth operations.
• Manage front desk, housekeeping, and maintenance operations.
• Ensure high levels of guest satisfaction by providing exceptional customer service.
• Ensure high levels of guest satisfaction by providing exceptional customer service.
• Ensure the cleanliness and safety of resort facilities.

Job Qualifications

• Associate degree, preferably in hotel management or related field
• Previous resort supervisory experience is a must
• Have professional guest service and problem resolution abilities
• Organized, trustworthy, and keen to details
• Strong work ethic - must lead by example
• Thorough knowledge of general maintenance procedures of Resort
• Innovative and solution driven