Resort Operations Leader

Diverzion Express Logistics; Tanza; On-site; PHP 279,000 - 424,000; Full time

Job summary

Diverzion Express Logistics seeks an experienced Resort Operations Supervisor to oversee the daily functioning of a resort and ensure smooth, guest-focused operations. You will manage front desk, housekeeping, and maintenance teams, maintain high standards of service, and ensure cleanliness and safety of facilities through proactive supervision and detail-oriented leadership.

Ideal candidates hold an associate degree in hotel management, have supervisory experience, and a passion for guest

Qualifications

• Associate degree in hotel management or related field.
• Previous resort supervisory experience is required.
• Strong guest service and problem-resolution abilities.
• Organized, trustworthy, and detail-oriented.
• Demonstrates leadership by example, with a strong work ethic.
• Familiar with general maintenance procedures of resort facilities.
• Innovative and solution-driven.

Responsibilities

• Oversee the daily functioning of the resort to ensure smooth operations.
• Manage front desk, housekeeping, and maintenance operations.
• Ensure high levels of guest satisfaction by providing exceptional customer service.
• Ensure the cleanliness and safety of resort facilities.

Skills

Guest service

Problem resolution

Leadership by example

Organized

Attention to detail

Education

Associate degree in hotel management

Job description

Diverzion Express Logistics seeks an experienced Resort Operations Supervisor to oversee the daily functioning of a resort and ensure smooth, guest-focused operations. You will manage front desk, housekeeping, and maintenance teams, maintain high standards of service, and ensure cleanliness and safety of facilities through proactive supervision and detail-oriented leadership.

Ideal candidates hold an associate degree in hotel management, have supervisory experience, and a passion for guest