Resort Operations Lead (Stay-In)

Private Advertiser; Hinigaran; On-site; PHP 450,000 - 750,000; Full time

Job summary

Private Advertiser is seeking a hands-on Resort Manager to oversee daily resort operations in a stay-in role on Negros Occidental, Philippines. The ideal candidate will supervise staff, ensure food and beverage quality, cleanliness, and guest satisfaction, and proactively improve service processes.

The role requires leadership, organized management, and the ability to take initiative in maintaining high standards across facilities and guest experiences.

Qualifications

• Preferably a graduate of Hospitality Management (HM) or related course.
• Experience in resort, hotel, restaurant, or food and beverage operations is an advantage.
• Strong leadership, communication, problem-solving and decision-making skills.

Responsibilities

• Oversee daily resort operations ensuring all activities run smoothly.
• Supervise and coordinate staff, assign tasks, monitor performance and discipline.
• Ensure proper food preparation, cleanliness, sanitation, and adherence to resort standards.
• Monitor supplies and operational necessities to maintain smooth service.
• Handle guest inquiries and complaints professionally to maintain satisfaction.
• Identify operational issues and implement solutions to improve services.

Skills

Staff supervision

Guest satisfaction

Food & beverage

Leadership

Operations management

Education

Bachelor's degree in Hospitality Management

Job description

Private Advertiser is seeking a hands-on Resort Manager to oversee daily resort operations in a stay-in role on Negros Occidental, Philippines. The ideal candidate will supervise staff, ensure food and beverage quality, cleanliness, and guest satisfaction, and proactively improve service processes.

The role requires leadership, organized management, and the ability to take initiative in maintaining high standards across facilities and guest experiences.