Resident Services Concierge

Djarna Manpower Services Corporation; Parañaque; On-site; PHP 335,000 - 502,000; Full time

Job summary

A staffing agency in the Philippines is looking for a Client Care Officer to manage tenant interactions and administrative tasks in a residential apartment building. Key responsibilities include welcoming residents and visitors, handling inquiries, coordinating with various departments, and ensuring a smooth office operation. Ideal candidates must have a four-year college degree, be proficient with computers, and possess excellent communication skills. This role is critical for maintaining client satisfaction and managing daily operations.

Qualifications

• Must have a four-year college degree.
• Basic knowledge of computer software and good typing skills.
• Ability to manage administrative procedures and clerical tasks.

Responsibilities

• Attend all Client Care briefings.
• Handle queries and requests both in person and via phone.
• Manage guest check-ins, reviews, and survey forms.
• Coordinate with various departments for client care operations.
• Prepare reports for security on personnel and parcel traffic.

Skills

Computer proficiency

Excellent communication

Multi-task handling

Microsoft Office skills

Education

Four-year college degree

Job description

A staffing agency in the Philippines is looking for a Client Care Officer to manage tenant interactions and administrative tasks in a residential apartment building. Key responsibilities include welcoming residents and visitors, handling inquiries, coordinating with various departments, and ensuring a smooth office operation. Ideal candidates must have a four-year college degree, be proficient with computers, and possess excellent communication skills. This role is critical for maintaining client satisfaction and managing daily operations.