Resident Experience Specialist

Asia Peopleworks Inc.; Marikina; On-site; PHP 279,000 - 469,000; Full time

Job summary

A residential property management company in Metro Manila is looking for a Resident Service Associate. This role includes managing resident service operations, ensuring high satisfaction levels, and maintaining accurate records. Responsibilities involve resolving resident issues, managing billing, and collaborating with various teams. The ideal candidate should possess strong communication skills, organizational abilities, and a service-oriented mindset. If you thrive in a team environment and are eager to ensure a positive living experience for residents, apply now.

Qualifications

• Excellent communication and customer service skills.
• Ability to handle resident issues effectively and efficiently.
• Strong organizational skills for maintaining accurate records.

Responsibilities

• Manage resident service operations in the property.
• Ensure compliance with company standards in resident satisfaction.
• Monitor billing and collections process for residents.

Job description

A residential property management company in Metro Manila is looking for a Resident Service Associate. This role includes managing resident service operations, ensuring high satisfaction levels, and maintaining accurate records. Responsibilities involve resolving resident issues, managing billing, and collaborating with various teams. The ideal candidate should possess strong communication skills, organizational abilities, and a service-oriented mindset. If you thrive in a team environment and are eager to ensure a positive living experience for residents, apply now.