Reservations Officer - Corporate Accounts

Aboex Travel And Tours; Mandaluyong; On-site; PHP 279,000 - 446,000; Full time

Job summary

A travel agency in Mandaluyong is seeking a Reservations Officer to manage bookings for corporate clients. The ideal candidate will have strong coordination skills, attention to detail, and experience in travel agency operations. Responsibilities include handling reservations, coordinating with suppliers, and maintaining records. This on-site position offers a full-time contract. Applicants should be organized and able to handle multiple requests efficiently.

Qualifications

• Experience in reservations, ticketing, or travel agency operations preferred.
• Strong attention to detail and time management skills.
• Excellent communication and coordination abilities.
• Ability to handle multiple bookings and urgent requests.
• Familiarity with booking systems and supplier coordination.

Responsibilities

• Handle flight, hotel, and tour reservations for corporate clients.
• Coordinate with airlines, hotels, and suppliers for bookings.
• Prepare and send booking confirmations and itineraries.
• Manage booking changes, cancellations, and reissuance when needed
• Monitor deadlines, ticketing time limits, and travel schedules
• Maintain clear and professional communication with corporate accounts
• Prepare and send booking confirmations, itineraries, and related documents
• Assist in resolving booking issues or discrepancies quickly
• Keep organized records of all transactions and client requests

Skills

Attention to detail

Time management

Communication

Coordination

Multi-bookings handling

Customer-focused service

Education

Bachelor's degree

Tools

Booking systems

Travel management systems

Job description

Reservations Officer - Corporate Accounts

Aboex Travel And Tours

Negotiable

On-site - Mandaluyong 1-3 Yrs Exp Bachelor Full-time

Job Description

Reservations Officer (Corporate Accounts) – Aboex Travel & Tours

We are looking for a highly organized and detail-oriented Reservations Officer (Corporate Accounts) to handle bookings and travel arrangements for our corporate clients. This role requires strong coordination skills, accuracy, and the ability to manage multiple requests efficiently while maintaining excellent client service.

Key Responsibilities:

• Handle flight, hotel, and tour reservations for corporate clients
• Coordinate with airlines, hotels, and suppliers for bookings and availability
• Ensure all reservations are accurate and aligned with client requirements
• Manage booking changes, cancellations, and reissuance when needed
• Monitor deadlines, ticketing time limits, and travel schedules
• Maintain clear and professional communication with corporate accounts
• Prepare and send booking confirmations, itineraries, and related documents
• Assist in resolving booking issues or discrepancies quickly
• Keep organized records of all transactions and client requests

Qualifications:

• Experience in reservations, ticketing, or travel agency operations is preferred
• Strong attention to detail and time management skills
• Excellent communication and coordination abilities
• Ability to handle multiple bookings and urgent requests
• Familiarity with booking systems
• Customer-focused with a professional and proactive approach

Bonus Skills:

• Experience handling corporate or B2B accounts
• Knowledge of airline policies, fare rules, and ticketing procedures
• Familiarity with travel management systems and reporting
• Ability to negotiate or coordinate with suppliers for better arrangements

JASON ARELA

BRANCH MANAGER Aboex Travel And Tours

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