Reservation Agent (Travel and Tours Experience Needed) | Cebu City

TASQ Staffing Solutions; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

10 Vacation Leave, 10 Sick Leave, 5 Emergency Leave

HMO Health Insurance after 4 months

Job summary

A recruitment agency is looking for a Reservation Agent in Cebu City. Candidates should have a Bachelor’s degree in tourism or a related field and at least 2 years of experience in a similar role. The job requires expertise in booking through GDS, along with excellent customer service skills. The position is full onsite with several benefits to be provided upon regularization.

Qualifications

• Minimum 2 years experience as a reservations agent.
• Experience in travel and tours agency is mandatory.
• Advanced skills in making bookings through GDS required.

Responsibilities

• Manage reservation requests for flights, hotels, and transfers.
• Handle customer inquiries and provide accurate information.
• Ensure high-quality customer service throughout the booking process.

Skills

Booking/reservations through GDS like Amadeus

Customer service communication

Attention to detail

Education

Bachelor's degree in tourism or hospitality

Job description

Reservation Agent (Travel and Tours Experience Needed) | Cebu City

Work setup: Full onsite (Cebu)

• Upon regularization:
  - 10 VL, 10 SL, 5 EL
  - HMO Health Insurance available on the 4th Month (Employee + 1 Free Dependent)

Requirements:

• Bachelor's degree in tourism, hospitality, or a related field.
• At least 2 years of experience as a reservations agent for flight, hotels, transfers (car, bus, or train), visas, etc.
• Experience in a travel and tours agency
• Advanced skill in booking/reservations through any GDS like Amadeus