Reservations Agent

Panglao Bay Premiere Parks & Resorts Corporation (South Palms Resort Panglao); Panglao; On-site; PHP 201,000 - 312,000; Full time

Job summary

Panglao Bay Premiere Parks & Resorts Corporation (South Palms Resort Panglao) is seeking a Reservations Agent to manage hotel room reservations, cancellations, and modifications with friendly, efficient service.

You will handle inquiries from guests, confirm room availability and rates, process bookings accurately, and coordinate with Front Office and other departments to ensure a smooth guest experience.

Responsibilities

• Handle hotel room reservations, cancellations, and modifications
• Answer inquiries from guests
• Confirm room availability and rates
• Process bookings accurately
• Coordinate with the Front Office and other departments to ensure a smooth guest experience

Job description

About the role

Reservations Agent who is responsible for handling hotel room reservations, cancellations, and modifications while providing friendly and efficient service to guests.

Key responsibilities

• Handle hotel room reservations, cancellations, and modifications
• Answer inquiries from guests
• Confirm room availability and rates
• Process bookings accurately
• Coordinate with the Front Office and other departments to ensure a smooth guest experience