Research Analyst

White & Case Global Operations Center Manila; Makati; Hybrid; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Professional development opportunities

Collaborative work environment

Work-life balance & wellness programs

Job summary

White & Case Global Operations Center Manila seeks an enthusiastic recent graduate to develop skills in research and information management. The role provides 24/7 support for frontline inquiries within Global Research and triages tickets to the right resources.

Responsibilities include handling access to research subscriptions, performing market and company analyses, and packaging findings for various applications while coordinating with data vendors and experts.

Qualifications

• Bachelor's degree in Economics or related field.
• Keen interest in research, data and information.
• Proficient in MS Word, Excel and PowerPoint.
• Excellent communication and written skills.
• Willing to work at Ayala Triangle Garden Tower 2, Makati City.
• Hybrid work setup with onsite 3 days a week on Tue/Wed/Thu and shifting schedule.

Responsibilities

• Be the primary point of contact for research queries and requests, providing timely frontline responses.
• Conduct research and analysis on companies, markets, competitors, people, events and thought leadership.
• Collaborate with team members and data vendors to refine research strategy and fulfillment.
• Package and present findings in Outlook, Excel, Word and PowerPoint.
• Triage tickets and requests, monitor the pipeline, and route queries to the appropriate contacts.

Skills

Research interest

MS Office

Excellent communication

Education

Bachelor's degree in Economics or related field

Tools

MS Office

Job description

We are looking for enthusiastic and driven recent graduates who are eager to develop their skills in the field of research. This is a unique opportunity to contribute to impactful projects while enhancing your expertise and shaping your future in a dynamic, knowledge-driven environment.

About the role:

This Research Analyst is a dynamic role provides 24/7 support for frontline requests and queries within the Global Research function. It is also responsible for triaging incoming tickets and directing them to the appropriate resources and experts based on the request's nature.

Essential Requirements:

• Candidate must possess a bachelor's degree in Economics or related field.
• Keen interest in Research, data and information.
• Good MS Applications skills (Word, Excel and PPT)
• Must have excellent communication and written skills
• Must be amenable to work inAyala Triangle Garden Tower 2, Makati City
• Must be amenable to work in a Hybrid work setup, with onsite work 3 days per week on Tuesdays, Wednesdays or Thursdays and shifting schedule, and PH holiday coverage.

Duties and Accountabilities:

Be part of a collaborative team that provides 24/7 coverage and act as the primary point of contact for research queries and requests.

Work on fulfilling all frontline requests including:

• Provide responses to straightforward requests for access to research subscriptions and document retrieval, including cases, statutes, regulations, and articles.
• Provide research and analysis on companies, markets, competitors, people, events, thought leadership, league tables and transactions.
• Collaborate with team members and data vendors for help with research strategy and fulfillment.
• Package and present research findings in a variety of applications, including Outlook, Excel, Word, and PowerPoint.

Triage all incoming tickets and requests:

• Monitor the request pipeline using ServiceNow.
• Identify the appropriate resource, assign tasks to corresponding research experts, and route Firm-related queries to the correct contacts within White & Case.
• Engage with requesters to set expectations regarding resource availability and its potential impact on request timelines.
• Escalate challenges to identified points-of-contact within the Global Research function to facilitate resolution.

Engage in local, department-wide initiatives.

What We Offer

• Competitive compensation and benefits package
• Opportunities for professional development and career growth
• Supportive, collaborative, and dynamic work environment
• Work-life balance initiatives and wellness programs

Why Join Us?

• Global Legal Experience: Gain direct exposure to international corporate deals and work alongside top legal professionals.
• Structured Career Growth: Develop advanced skill sets in corporate business development, strategic marketing, and directory positioning.
• Collaborative Culture: Work in an inclusive environment that values continuous learning and professional development.