Reports Analyst / 1.5+ years of experience /BPO experience/Night shift/ Hybrid/

Find HR PH; Taguig; Hybrid; PHP 502,000 - 837,000; Full time

Job summary

Find HR PH in Taguig seeks a Data Analytics/Reporting Specialist to analyze business data, prepare management reports, and support decision-making. The role requires strong Excel, Word, and PowerPoint skills, plus excellent communication and documentation abilities.

Candidates should have a related degree and 1.5–2 years of data analytics experience, with 1.5–3 years in business reporting, ideally in BPO/call center settings. Hybrid work setup with night shifts in Taguig are required.

Qualifications

• A bachelor's or college degree, preferably a Bachelor of Science in Computer Science.
• 1.5–2 years of experience in data analytics.
• 1.5–3 years of working knowledge and technical understanding of business reporting and management principles, concepts, and practices, preferably within the call centre, business process outsourcing, or customer service industry.
• Deep to expert knowledge of Microsoft Excel, MS Word, and MS PowerPoint.
• Excellent written and verbal communication skills, including face-to-face presentations.
• Experience in business writing, including process documentation, and providing training based on documented procedures.
• Must be open working on a Hybrid set-up and in a nightshift schedule in Taguig City

Responsibilities

• Analyse business data and prepare accurate reports for management review.
• Apply business reporting and management principles to support operational decision-making.
• Use Microsoft Excel, Word, and PowerPoint to develop reports, presentations, and process documentation.
• Present findings and recommendations clearly in face-to-face and written formats.
• Create process documentation and deliver training based on documented procedures.

Skills

Data analytics

Communication

Business writing

Education

Bachelor's degree in Computer Science

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

What we're looking for

• A bachelor's or college degree, preferably a Bachelor of Science in Computer Science.

• 1.5–2 years of experience in data analytics.

• 1.5–3 years of working knowledge and technical understanding of business reporting and management principles, concepts, and practices, preferably within the call centre, business process outsourcing, or customer service industry.

• Deep to expert knowledge of Microsoft Excel, MS Word, and MS PowerPoint.

• Excellent written and verbal communication skills, including face-to-face presentations.

• Experience in business writing, including process documentation, and providing training based on documented procedures.

• Must be open working on a Hybrid set-up and in a nightshift schedule in Taguig City

Key responsibilities

• Analyse business data and prepare accurate reports for management review.

• Apply business reporting and management principles to support operational decision-making.

• Use Microsoft Excel, Word, and PowerPoint to develop reports, presentations, and process documentation.

• Present findings and recommendations clearly in face-to-face and written formats.

• Create process documentation and deliver training based on documented procedures.