Reporting Specialist

PSG Global Solutions, LLC; Makati; On-site; PHP 420,000 - 660,000; Full time

Job summary

PSG Global Solutions, INC (a Teleperformance company) is seeking a detail-oriented Reporting Specialist to uphold data accuracy across ATS/CRM and operational records. You will conduct data audits, validate reports, resolve discrepancies, and drive process improvements to boost reliability and efficiency.

You will clean and standardize records, maintain data quality trackers, and collaborate with recruiters, operations, and system admins to resolve issues.

Qualifications

• At least 2 years of experience in data management, reporting, data quality, or a related field.
• Advanced proficiency in Microsoft Excel, including data analysis and validation.
• Strong attention to detail and commitment to data accuracy.
• Good written and verbal communication skills.
• Ability to investigate discrepancies, identify patterns, and recommend practical solutions.
• Ability to handle confidential information with discretion.
• Amenable to work 100% onsite in Ayala Avenue, Makati

Responsibilities

• Clean and validate records by identifying duplicate, incomplete, outdated, or inconsistent data.
• Maintain accurate candidate, client, and operational information across ATS/CRM systems.
• Standardize data fields, statuses, and records to ensure consistency and compliance with established guidelines.
• Audit system reports against source records and investigate discrepancies.
• Use advanced Excel or Google Sheets to analyze, validate, and organize large datasets.
• Investigate recurring data quality issues, identify root causes, and recommend process improvements.
• Maintain data quality trackers, audit reports, and documentation of identified exceptions and their resolutions.
• Collaborate with recruiters, operations teams, and system administrators to resolve data-related concerns.
• Conduct scheduled data reviews independently while meeting established accuracy and turnaround-time targets.
• Ensure confidentiality and proper handling of sensitive candidate and client information.

Skills

Attention to detail

Communication skills

Discretion with confidential data

Tools

Microsoft Excel

Google Sheets

Job description

Privacy Notice

We, at PSG Global Solutions, INC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, INC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, INC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date.

Before proceeding with your application, please review our Candidate Privacy Notice to understand how we collect, use, store, and protect your personal data in connection with the recruitment process.

Job Description:

About the Role

We are seeking a detail-oriented Reporting Specialist dedicated to upholding data accuracy, consistency, and integrity across ATS/CRM systems and operational records. This role centers on data audits, report validation, discrepancy resolution, and process improvement to strengthen reporting reliability and enhance operational efficiency.

Key Responsibilities

• Clean and validate records by identifying duplicate, incomplete, outdated, or inconsistent data.
• Maintain accurate candidate, client, and operational information across ATS/CRM systems.
• Standardize data fields, statuses, and records to ensure consistency and compliance with established guidelines.
• Audit system reports against source records and investigate discrepancies.
• Use advanced Excel or Google Sheets to analyze, validate, and organize large datasets.
• Investigate recurring data quality issues, identify root causes, and recommend process improvements.
• Maintain data quality trackers, audit reports, and documentation of identified exceptions and their resolutions.
• Collaborate with recruiters, operations teams, and system administrators to resolve data-related concerns.
• Conduct scheduled data reviews independently while meeting established accuracy and turnaround-time targets.
• Ensure confidentiality and proper handling of sensitive candidate and client information.

Qualifications

• At least 2 years of experience in data management, reporting, data quality, or a related field.
• Advanced proficiency in Microsoft Excel, including data analysis and validation.
• Strong attention to detail and commitment to data accuracy.
• Good written and verbal communication skills.
• Ability to investigate discrepancies, identify patterns, and recommend practical solutions.
• Ability to handle confidential information with discretion.
• Amenable to work 100% onsite in Ayala Avenue, Makati

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