Data Quality & Reporting Specialist

LanguageLine Solutions UK; Makati; Vor Ort; PHP 420.000 - 540.000; Vollzeit

Zusammenfassung

PSG Global Solutions, INC (a Teleperformance company) is seeking a detail-oriented Reporting Specialist to ensure data accuracy and integrity across ATS/CRM systems and operational records. You will perform data audits, validate reports, resolve discrepancies, and drive process improvements to enhance reporting reliability and efficiency.

Responsibilities include cleaning data, standardizing fields, and collaborating with recruiters and operations to address data concerns while maintaining

Qualifikationen

• Minimum 2 years of experience in data management, reporting, or data quality.
• Proficiency in Microsoft Excel for data analysis and validation.
• Strong attention to detail and commitment to data accuracy.
• Good written and verbal communication skills.

Aufgaben

• Clean and validate records by identifying duplicate, incomplete, outdated, or inconsistent data.
• Maintain accurate candidate, client, and operational information across ATS/CRM systems.
• Standardize data fields, statuses, and records for consistency and compliance.
• Audit system reports against source records and investigate discrepancies.
• Use advanced Excel or Google Sheets to analyze, validate, and organize large datasets.
• Investigate recurring data quality issues, identify root causes, and recommend process improvements.
• Maintain data quality trackers, audit reports, and documentation of exceptions and resolutions.
• Collaborate with recruiters, operations teams, and system administrators to resolve data-related concerns.
• Conduct scheduled data reviews independently while meeting accuracy and turnaround-time targets.
• Ensure confidentiality and proper handling of sensitive information.

Kenntnisse

Advanced Excel

Attention to detail

Data management

Communication skills

Jobbeschreibung

PSG Global Solutions, INC (a Teleperformance company) is seeking a detail-oriented Reporting Specialist to ensure data accuracy and integrity across ATS/CRM systems and operational records. You will perform data audits, validate reports, resolve discrepancies, and drive process improvements to enhance reporting reliability and efficiency.

Responsibilities include cleaning data, standardizing fields, and collaborating with recruiters and operations to address data concerns while maintaining