Renewals & Proposals Coordinator

iSupport Worldwide; Manila; Presencial; PHP 446.000 - 737.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free lunch

Onsite gym with instructor

Weekly fitness activity

Annual fitness challenge Php70k

Weekly engagement prizes

Upskilling academy

State-of-the-art facilities

Amenities: sleeping quarters, gameArea

Descripción de la vacante

iSupport Worldwide in Metro Manila is seeking a highly organized renewal support specialist with strong communication and problem-solving skills to prepare proposals for international clients.

The role requires at least 1 year of data entry, 2 years in BPO/call center, and familiarity with US health insurance. Onsite work in Ortigas with shifting schedules and various wellness perks are included.

Formación

• Bachelor degree in any field; education/experience combinations will be considered.
• Minimum 1 year data entry experience.
• Minimum 2 years in the BPO/call center industry.
• 1 year of US health insurance or customer service experience is a plus.
• Proficiency in Microsoft Office (Word, Excel, Teams, Outlook).
• Excellent English communication, both written and verbal.
• Willing to work onsite in Ortigas on a shifting schedule (Sat-Sun off).

Responsabilidades

• Identify and report improvement opportunities related to renewal processes.
• Develop and maintain renewal documentation, reports, metrics, and improvement plans.
• Participate in meetings as needed.
• Review client data and prepare accurate and timely quotations.
• Coordinate with renewal team to address client requirements and discrepancies.
• Track and manage multiple quotations simultaneously.
• Submit sold cases to external customers.
• Stay updated on US healthcare renewal regulations and policies.
• Support a positive work environment through own actions and collaboration.
• Perform special tasks and assignments as needed.

Conocimientos

Data entry

English communication

Problem-solving

Organization

Teamwork

Confidentiality

Attention to detail

Educación

Bachelor's degree

Herramientas

Microsoft Office

Descripción del empleo

iSupport Worldwide in Metro Manila is seeking a highly organized renewal support specialist with strong communication and problem-solving skills to prepare proposals for international clients.

The role requires at least 1 year of data entry, 2 years in BPO/call center, and familiarity with US health insurance. Onsite work in Ortigas with shifting schedules and various wellness perks are included.