New Business Quoting Specialist

iSupport Worldwide; Manila; On-site; PHP 246,000 - 424,000; Full time

Benefits offered by this job

Free lunch and snacks

Onsite gym and wellness facilities

Weekly fitness activities

Job summary

iSupport Worldwide in the Philippines is seeking a proactive Sales Support Specialist who can prepare proposals and quotations for international clients. You will work with the sales team to gather requirements and ensure accurate, timely responses while maintaining attention to detail.

The role requires at least 1 year in data entry and experience in US health insurance or customer service is a plus; onsite at Ortigas with shifting schedule.

Qualifications

• Bachelor's degree in any field
• Minimum of 1 year data entry experience
• Minimum of 2 years experience in the BPO/call center industry
• 1 year of experience in US health insurance or customer service is a plus
• Proficient in Microsoft Office (Word, Excel, Teams, Outlook)
• Detail-oriented with a focus on continuous improvement and problem-solving
• Excellent planning and organizational skills with the ability to manage multiple tasks to completion
• Ability to work independently and as part of a team
• Willing to work onsite in Ortigas on a shifting schedule (permanent Sat-Sun off)

Responsibilities

• Identify and report issues and opportunities for improvement related to processes
• Develop and maintain documentation related to New Business processes, including reports, metrics, and improvement plans
• Participate in meetings as needed
• Analyze customer inquiries and prepare accurate and timely quotations
• Coordinate with sales team to understand client requirements
• Track and manage multiple quotations simultaneously
• Communicate with clients to obtain missing information
• Stay updated on industry standards and regulations related to US healthcare such as underwriting guidelines
• Support and sustain a positive work environment that fosters team performance through own work and behavior
• Perform special tasks and assignments as needed

Skills

English communication

Attention to detail

Problem solving

Teamwork

Organization

Education

Bachelor's degree

Tools

Microsoft Office

Job description

iSupport Worldwide in the Philippines is seeking a proactive Sales Support Specialist who can prepare proposals and quotations for international clients. You will work with the sales team to gather requirements and ensure accurate, timely responses while maintaining attention to detail.

The role requires at least 1 year in data entry and experience in US health insurance or customer service is a plus; onsite at Ortigas with shifting schedule.