Remote Weekend Pet Services Coordinator & CRM Specialist

5C Virtual Assistance; Philippines; Remoto; PHP 433.000 - 617.000; Part-time

Descrizione del lavoro

5C Virtual Assistance is seeking a Pet Services Operations & Client Support Coordinator for a part-time, Saturday-Sunday schedule. The role is remote for candidates in the Philippines, and you will handle client communications, appointment coordination, and CRM data entry.

You will manage inquiries via chat, email, SMS, and calls, maintain records, and support bookings with strong English communication and 50+ WPM typing.

Competenze

• At least 1 year of customer service experience.
• Strong English communication skills.
• Typing speed of 50+ WPM with 95% accuracy.
• Excellent attention to detail and organizational skills.
• Comfortable using multiple systems and working independently.
• Willingness to make occasional outbound calls.
• Genuine love for animals.
• Pet industry experience is a strong advantage.

Mansioni

• Respond to customer inquiries via chat, email, SMS, and CRM.
• Manage leads, follow-ups, and appointment scheduling.
• Collect and update customer and pet information.
• Provide service details, pricing, and booking assistance.
• Maintain accurate CRM, Lead Tracker, and appointment records.
• Handle data entry and administrative tasks.
• Escalate concerns and follow established procedures.

Conoscenze

Customer service

Typing 50 WPM

English communication

Attention to detail

Independent worker

Animal lovers

Strumenti

CRM

Lead management tools

Scheduling tools

Descrizione del lavoro

5C Virtual Assistance is seeking a Pet Services Operations & Client Support Coordinator for a part-time, Saturday-Sunday schedule. The role is remote for candidates in the Philippines, and you will handle client communications, appointment coordination, and CRM data entry.

You will manage inquiries via chat, email, SMS, and calls, maintain records, and support bookings with strong English communication and 50+ WPM typing.