Remote VA for U.S. Market — Admin & Client Care

SOVA; Philippines; Remote; PHP 335,000 - 580,000; Full time

Job summary

F5 Global Talent is seeking a General Virtual Assistant to support a U.S.-based business from the Philippines. You will manage email and calendars, organize documents, perform online research, update CRM records, and communicate with customers, prospects, vendors, and internal teams. This client-facing remote role requires excellent written and spoken English with a clear U.S.

accent, strong organizational skills, and the ability to work with U.S. business hours.

Qualifications

• Excellent spoken and written English is required.
• Clear, professional U.S.-English accent.
• Experience in virtual assistance, administrative support, customer service, or a similar role.
• Strong email and calendar-management skills.
• Comfortable communicating with U.S.-based customers by phone and video.
• Strong organization and task-management skills.
• Data-entry and record-keeping experience.
• Online research skills.
• Google Sheets or Microsoft Excel experience.
• Familiarity with Gmail or Outlook.
• Familiarity with Google Workspace or Microsoft Office.
• Comfortable using Zoom or Google Meet.
• Familiarity with Slack or similar tools.
• Ability to work independently with reliable internet and a quiet home office.
• Based in the Philippines and able to overlap U.S. business hours.

Responsibilities

• Manage and organize email inboxes, including replies, flags, and follow-ups.
• Manage calendars and schedule meetings across time zones.
• Organize documents and maintain digital records.
• Conduct online research and prepare clear summaries or reports.
• Enter and maintain data in Google Sheets or Excel.
• Communicate with customers, prospects, vendors, and team members via email, chat, phone, and video.
• Update CRM records and maintain accurate contact and lead information.
• Follow up with leads and outstanding items.
• Schedule appointments and coordinate meetings.
• Maintain communication consistent with the client's brand and standards.
• Handle sensitive or complex customer situations professionally.
• Support general administrative tasks as needed.

Skills

Excellent spoken English

Written English

U.S.-English accent

Virtual assistant experience

Administrative support

Customer service

Email management

Calendar management

Organization

Task management

Data entry

Research skills

Google Sheets or Excel

Gmail or Outlook

Google Workspace or Microsoft Office

Video platforms (Zoom/Meet)

Slack

Independent work

Reliable internet

Home office setup

Tools

Gmail

Outlook

Google Sheets

Microsoft Excel

Google Workspace

Microsoft Office

Zoom

Google Meet

Slack

Job description

F5 Global Talent is seeking a General Virtual Assistant to support a U.S.-based business from the Philippines. You will manage email and calendars, organize documents, perform online research, update CRM records, and communicate with customers, prospects, vendors, and internal teams. This client-facing remote role requires excellent written and spoken English with a clear U.S.

accent, strong organizational skills, and the ability to work with U.S. business hours.