Remote Travel Support Consultant, English C1

SupportYourApp; Manila; Remote; PHP 697,000 - 1,255,000; Full time

Benefits offered by this job

Flexible schedule

Remote work

International environment

USD compensation

Referral rewards

Work-life balance

Leadership support

Self-development

Trust-based culture

Job summary

SupportYourApp is seeking a Customer Support Consultant to deliver top-tier assistance to clients worldwide. You will engage customers via calls, chats, and emails, build lasting relationships, and evolve with our tools and processes. This role emphasizes security, data care, and KPI-driven performance.

The ideal candidate has 6–12 months in customer support, strong English (C1), and a proactive attitude, with remote work flexibility and an inclusive, international environment.

Qualifications

• Must have 6–12 months of customer support experience.
• Excellent English language skills (C1) in speaking and writing.
• Experience in travel industry preferred.
• Positive, proactive and responsible attitude.

Responsibilities

• Deliver outstanding customer support via phone calls, chats, and emails.
• Build strong and lasting customer relationships.
• Keep up with evolving tools and technology.
• Handle sensitive customer data with care and security.
• Apply the latest and greatest customer happiness practices.
• Maintain deep understanding of client solutions and meet KPI.
• Communicate with developers and cross-functional specialists.

Skills

Excellent English (C1)

Customer support experience

Analytical thinking

Research skills

Job description

SupportYourApp is seeking a Customer Support Consultant to deliver top-tier assistance to clients worldwide. You will engage customers via calls, chats, and emails, build lasting relationships, and evolve with our tools and processes. This role emphasizes security, data care, and KPI-driven performance.

The ideal candidate has 6–12 months in customer support, strong English (C1), and a proactive attitude, with remote work flexibility and an inclusive, international environment.