Remote Toast POS & Restaurant Tech Specialist

VIVANT CORPORATION; Philippines; Remote; PHP 446,000 - 781,000; Full time

Job summary

Vivant Corporation is seeking a hands-on Restaurant Technology Support Specialist to manage and troubleshoot technology systems across multiple restaurant locations. You will support Toast POS, Olo online ordering, Restaurant365, and Microsoft 365, ensuring systems run reliably and disruptions are minimized.

This role is an individual contributor who will troubleshoot remotely, coordinate with vendors, and take ownership from diagnosis to resolution while contributing to successful openings and

Qualifications

• > At least 3 years of hands-on restaurant technology support experience.
• < Strong Toast POS administration experience, including menus/modifiers provisioning.
• < Experience with Olo, Restaurant365, and Microsoft 365 administration.
• < Experience supporting restaurant openings or POS deployments through go-live.
• < Independent troubleshooting and problem-solving skills.
• < Strong communication and customer service skills.
• < Excellent organizational and documentation abilities.

Responsibilities

• > Administer and troubleshoot Toast POS and related hardware.
• < Support Olo online ordering and Restaurant365 integrations.
• < Manage Microsoft 365 accounts, licenses, and security.
• < Configure new restaurant go-live readiness and provide go-live support.
• < Own tickets from report to resolution and document solutions.
• < Identify root causes and implement permanent fixes.

Skills

Restaurant tech support

Toast POS administration

Olo experience

Restaurant365 experience

Microsoft 365 administration

Network troubleshooting

Go-live deployments

Customer service

Documentation

Multi-location support

Tools

Toast POS

Olo

Restaurant365

Microsoft 365

Job description

Vivant Corporation is seeking a hands-on Restaurant Technology Support Specialist to manage and troubleshoot technology systems across multiple restaurant locations. You will support Toast POS, Olo online ordering, Restaurant365, and Microsoft 365, ensuring systems run reliably and disruptions are minimized.

This role is an individual contributor who will troubleshoot remotely, coordinate with vendors, and take ownership from diagnosis to resolution while contributing to successful openings and