Remote Toast POS Specialist & Tech Support

Vivant; Manila; Remote; PHP 502,000 - 837,000; Full time

Job summary

Vivant is seeking a hands-on Restaurant Technology Support Specialist to manage and troubleshoot technology across multiple restaurant locations. You will support Toast POS, online ordering platforms, back-office software, and basic network connectivity, resolving issues to minimize disruption.

This role requires ownership from diagnosis to resolution and collaboration with restaurant teams.

Qualifications

• Hands-on restaurant technology support experience.
• Experience configuring menus and modifiers in Toast POS.
• Experience supporting Olo, Restaurant365, and Microsoft 365 administration.

Responsibilities

• 1) Support Toast POS hardware, software, and integrations.
• 2) Assist online ordering systems and store integrations (Olo, Restaurant365).
• 3) Administer Microsoft 365, email, licenses, and security settings.
• 4) Configure new restaurant go-live readiness and go-live support.
• 5) Manage support tickets end-to-end and document solutions.

Skills

Toast POS administration

Multi-location support

Olo integrations

Restaurant365 support

Microsoft 365 admin

Go-live deployments

Troubleshooting

Tools

Toast POS

Olo

Restaurant365

Microsoft 365

Job description

Vivant is seeking a hands-on Restaurant Technology Support Specialist to manage and troubleshoot technology across multiple restaurant locations. You will support Toast POS, online ordering platforms, back-office software, and basic network connectivity, resolving issues to minimize disruption.

This role requires ownership from diagnosis to resolution and collaboration with restaurant teams.