Remote TikTok Shop Operations Specialist

HireLago.com; Filipinas; A distancia; PHP 997.000 - 1.424.000; Jornada completa

Descripción de la vacante

HireLago.com is seeking a TikTok Shop and Marketplace Operations Specialist. You will manage account health in Seller Center, file appeals, and oversee returns, refunds, and listings across TikTok Shop, Shein, and Shopify.

The role emphasizes data-driven logging, AI-assisted workflows, and cross-marketplace coordination. You will also maintain catalog alignment with Amazon and ensure consistent product data, while growing proficiency in different marketplaces and tools.

Formación

• Excellent written English required for daily customer messages, SOPs and updates.
• Experience using AI tools (Claude, ChatGPT, Gemini or equivalents) to draft appeals and responses.
• Proficiency with Google Sheets for logs, trackers and inventory checks.
• Strong organizational skills with the ability to own daily queues and maintain logs.

Responsabilidades

• Monitor TikTok Shop account health daily in Seller Center; track performance, policy violations, listings, and warnings.
• Draft, file, and follow up on appeals with supporting documentation; aim for first-time approvals.
• Submit brand authorization and product qualifications; keep records organized.
• Log violations, appeals, outcomes and root causes to identify patterns and prevent repeats.

Conocimientos

Excellent written English

AI tools proficiency

Google Sheets

Organized with recurring queues

Herramientas

TikTok Shop Seller Center

4Seller

Amazon Seller Central

Shopify admin

Loom

Claude Pro

Descripción del empleo

HireLago.com is seeking a TikTok Shop and Marketplace Operations Specialist. You will manage account health in Seller Center, file appeals, and oversee returns, refunds, and listings across TikTok Shop, Shein, and Shopify.

The role emphasizes data-driven logging, AI-assisted workflows, and cross-marketplace coordination. You will also maintain catalog alignment with Amazon and ensure consistent product data, while growing proficiency in different marketplaces and tools.