Remote TikTok Shop Operations Coordinator

Podean; Philippines; On-site; PHP 700,000 - 1,000,000; Full time

Benefits offered by this job

Competitive compensation

Global collaboration

Career growth and development

5-Year Sabbatical + Travel Stipend

Positive-energy culture

Meaningful impact

Job summary

Podean, a leading marketplace agency, seeks a TikTok Shop Admin (Shop Operations Coordinator) in the Philippines to manage day-to-day marketplace operations across platforms including TikTok Shop. The role emphasizes catalog management, backend maintenance, and proactive monitoring to ensure operational excellence while partnering with cross-functional teams to deliver client success.

The ideal candidate will ensure data integrity, process rigor, and timely issue resolution, supporting a

Qualifications

• Experience managing shop backends (TikTok Shop, Seller Center, Shopify) including catalog management and listing quality.
• Proven data integrity with regular system audits and KPI tracking.
• Ability to monitor account health, identify policy issues, and implement timely resolutions.
• Ability to establish repeatable setup standards and QA checklists to reduce errors.
• Strong problem-solving and triage for stock, logistics, refunds, or system issues.

Responsibilities

• Execute shop onboarding tasks and launch readiness checks.
• Set up and maintain products, variants, bundles, attributes, and listing quality.
• Maintain backend product data hygiene and shop organization.
• Monitor shop health, policy issues, violations, and operational risks.
• Check for stock, logistics, refund, order, and system issues that require follow-up.
• Update operational data points in the Command Center and internal trackers.
• Handle standard fixes and route non-standard issues to the right owner.
• Support system accuracy across shop backend tools and reporting inputs.
• Maintain repeatable setup standards and QA checklists.

Skills

E-Commerce Backend & Marketplace

Data Integrity

Shop Health & Compliance

Process Rigor

Technical Problem-Solving

Tools

TikTok Shop

Seller Center

Shopify

Job description

Podean, a leading marketplace agency, seeks a TikTok Shop Admin (Shop Operations Coordinator) in the Philippines to manage day-to-day marketplace operations across platforms including TikTok Shop. The role emphasizes catalog management, backend maintenance, and proactive monitoring to ensure operational excellence while partnering with cross-functional teams to deliver client success.

The ideal candidate will ensure data integrity, process rigor, and timely issue resolution, supporting a