Remote TikTok Shop Operations Expert

Lago Staffing and Recruiting; Philippines; Remote; PHP 995,000 - 1,422,000; Full time

Benefits offered by this job

Remote Work

Growth opportunities

AI tools support (Claude Pro)

Job summary

Lago Staffing and Recruiting seeks a TikTok Shop and Marketplace Operations Specialist (VA) for remote work. The role focuses on account health, appeals, and returns across TikTok Shop, Shein, Shopify, and Amazon-linked catalogs.

Strong English writing and AI-assisted workflow are essential. The position offers a monthly salary range of $1,400–$2,000 USD with potential above for exceptional TikTok Shop Seller Center experience.

Qualifications

• Experience operating a TikTok Shop (US market) from seller side.
• Direct experience with TikTok Shop account health and appeals.
• Experience handling returns, refunds, and partial refunds.
• Experience creating and maintaining listings with multiple variants.
• Organized with recurring queues and logs.

Responsibilities

• Monitor TikTok Shop account health daily and address warnings.
• Draft, file, and track brand appeals with supporting docs.
• Submit brand authorizations and product qualifications.
• Log violations, appeals, and outcomes with root cause analysis.
• Own returns/refunds queue and coordinate with the processor.

Job description

Lago Staffing and Recruiting seeks a TikTok Shop and Marketplace Operations Specialist (VA) for remote work. The role focuses on account health, appeals, and returns across TikTok Shop, Shein, Shopify, and Amazon-linked catalogs.

Strong English writing and AI-assisted workflow are essential. The position offers a monthly salary range of $1,400–$2,000 USD with potential above for exceptional TikTok Shop Seller Center experience.