Remote Talent Success Admin Assistant | KPI & Ops

DCX PH Inc.; Metro Manila; Hybrid; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Permanent work-from-home setup

HMO coverage after regularization

Company equipment provided

Internet stipend after regularization

PTO credits and service leaves

Career skills training

Job summary

DCX PH Inc. is seeking an Admin Assistant to deliver exceptional support to the Talent Success Team. The role emphasizes strong English communication, organizational skills, and attention to detail in a fast-paced environment.

You will handle scheduling, reporting, and cross-departmental communications, while contributing to KPI tracking and process improvements. A bachelor's degree and relevant experience in a BPO setting are preferred.

Qualifications

• Education: Bachelor's degree in human resources, Psychology, Communications, Social Sciences, Business Administration, or related field.
• Experience: At least two years of direct experience in facilitating and conducting employee health and wellness activities.
• Experience in the BPO industry is an advantage.
• Language: Strong verbal, written English communication skills.
• Technical Skills: Proficient in Microsoft and Google applications.
• Experience with Workday and Asana is advantageous.
• Preferably with strong knowledge and background in Excel.
• Industry-specific: Preferably experienced in the BPO industry.

Responsibilities

• Provides excellent and flawless administrative support to the Talent Success Team.
• Attends the administrative duties, responsibilities, and requests of the leadership of the Talent Success Team.
• Ensures that all support is properly given and delivered promptly.
• Undertakes special projects relating to developing and improving the operational efficacy of the Talent Success Team.
• Spearheads various interdepartmental communications concerning multiple matters, such as providing additional administrative support, tasks and schedule coordination, project undertaking, etc.

Skills

Strong communicator in English

Customer service orientation

Attention to details

Problem-solving and analytical skills

Organizational and time management

Ability to work under stress

Education

Bachelor's degree in human resources, Psychology, Communications, Social Sciences, Business Administration, or related field

Tools

Workday

Asana

Microsoft tools

Google Workspace

Job description

DCX PH Inc. is seeking an Admin Assistant to deliver exceptional support to the Talent Success Team. The role emphasizes strong English communication, organizational skills, and attention to detail in a fast-paced environment.

You will handle scheduling, reporting, and cross-departmental communications, while contributing to KPI tracking and process improvements. A bachelor's degree and relevant experience in a BPO setting are preferred.