Home-Based DCX Admin Assistant

DCX PH Inc.; Metro Manila; Hybrid; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Permanent work-from-home setup

HMO coverage after regularization

Company equipment provided

Internet stipend after regularization

PTO credits and service leaves

Career skills training

Job summary

DCX PH Inc. is seeking an Admin Assistant to deliver exceptional support to the Talent Success Team. The role emphasizes strong English communication, organizational skills, and attention to detail in a fast-paced environment.

You will handle scheduling, reporting, and cross-departmental communications, while contributing to KPI tracking and process improvements. A bachelor's degree and relevant experience in a BPO setting are preferred.

Qualifications

• Education: Bachelor's degree in human resources, Psychology, Communications, Social Sciences, Business Administration, or related field.
• Experience: At least two years of direct experience in facilitating and conducting employee health and wellness activities.
• Experience in the BPO industry is an advantage.
• Language: Strong verbal, written English communication skills.
• Technical Skills: Proficient in Microsoft and Google applications.
• Experience with Workday and Asana is advantageous.
• Preferably with strong knowledge and background in Excel.
• Industry-specific: Preferably experienced in the BPO industry.

Responsibilities

• Provides excellent and flawless administrative support to the Talent Success Team.
• Attends the administrative duties, responsibilities, and requests of the leadership of the Talent Success Team.
• Ensures that all support is properly given and delivered promptly.
• Undertakes special projects relating to developing and improving the operational efficacy of the Talent Success Team.
• Spearheads various interdepartmental communications concerning multiple matters, such as providing additional administrative support, tasks and schedule coordination, project undertaking, etc.

Skills

Strong communicator in English

Customer service orientation

Attention to details

Problem-solving and analytical skills

Organizational and time management

Ability to work under stress

Education

Bachelor's degree in human resources, Psychology, Communications, Social Sciences, Business Administration, or related field

Tools

Workday

Asana

Microsoft tools

Google Workspace

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

The DCX Admin Assistant provides exceptional support to our Talent Success Team.

REQUIRED CORE COMPETENCIES

• A strong communicator in both spoken and written English
• Strong customer service orientation
• Strong attention to details
• Excellent problem-solving and analytical skills
• Strong organizational and time management skills
• Ability to function well in a high-paced and, at times, stressful environment.

WHAT YOU WILL DO

• Provides excellent and flawless administrative support to the Talent Success Team.
• Attends the administrative duties, responsibilities, and requests of the leadership of the Talent Success Team.
• Ensures that all support is properly given and delivered promptly.
• Undertakes special projects relating to developing and improving the operational efficacy of the Talent Success Team.
• Spearheads various interdepartmental communications concerning multiple matters, such as providing additional administrative support, tasks and schedule coordination, project undertaking, etc.
• Records, manages, and reports the Talent Success Team's productivity and efficiency by recording, treating, analyzing, and interpreting available data and resources.
• Provides weekly KPI dashboard updates during L10 Meetings.
• Attends and represents the Talent Success Team during meetings and other departmental communications, especially on discussions relating to the team’s operations.
• Prepares and stores meeting recordings and minutes, coordinates action plans and next steps and holds people accountable.
• Performs tasks analogous to the preceding.

WHAT WE LOOK FOR

• Education: Bachelor's degree in human resources, Psychology, Communications, Social Sciences, Business Administration, or any related field.
• Experience: At least two (2) years of direct experience in facilitating and conducting employee health and wellness activities.
• Experience in the BPO industry is an advantage.
• Language Proficiency: Strong verbal, written, and English communication skills.
• Technical Skills: Proficient in both Microsoft and Google applications.
• Strong exposure to Workday and Asana is advantageous.
• Preferably with a strong knowledge and background in Excel.
• Industry-Specific Software/Knowledge: Preferably experienced in the BPO industry.

WHAT WE OFFER

• Salary Range: PHP 20,000.00 – PHP 30,000.00
• Industry: Business Process Outsourcing
• Job Type: Full-time
• Work Shift: 8:00 AM - 5:00 PM CST (US)
• Workdays: Monday through Friday (US)

BENEFITS OF WORKING WITH US

• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Government-mandated benefits employer share Internet stipends upon regularization
• HMO Coverage upon regularization (with an option to enroll as early as Day 1)
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! DCX is an industry leading, offshore BPO company. We help ambitious US businesses grow and scale by equipping them with highly trained global talent, designed to help them overcome hiring challenges and add that much-needed layer of support for their team.