Home-Based DCX Administrative Assistant

LE0002 DCX PH Inc.; Metro Manila; Hybrid; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Industry-leading salary packages

Permanent work-from-home setup

Company equipment provided

Government-mandated benefits employer

Internet stipends upon regularization

HMO on regularization

PTO credits

Company-sponsored training

Growth-focused culture

Job summary

DCX PH Inc. is seeking an Administrative Assistant to provide exceptional support to our Talent Success Team in Metro Manila. You will handle a wide range of administrative tasks, ensuring smooth operations and effective coordination with US clients.

The role starts as a 3-month contingent contract with a 6-month probation and potential for full-time placement. Candidates should be detail-oriented with excellent English communication and strong organizational skills.

Qualifications

• Bachelor's degree in HR / related field.
• At least two years of experience in facilitating employee health and wellness activities.
• Experience in the BPO industry is an advantage.
• Strong English communications skills (written & spoken).
• Proficient in Microsoft and Google applications.
• Familiarity with Workday and Asana is advantageous.
• Knowledge of Excel is preferred.
• BPO industry experience is a plus.

Responsibilities

• Provides excellent and flawless administrative support to the Talent Success Team.
• Attends administrative duties and requests of the Talent Success Team leadership.
• Ensures all support is delivered promptly.
• Undertakes special projects to improve operational efficacy of the Talent Success Team.
• Leads interdepartmental communications for tasks, scheduling, and projects.
• Records and reports Productivity using data analysis.
• Provides weekly KPI dashboard updates during L10 Meetings.
• Represents the Talent Success Team in meetings and communications.
• Prepares and stores meeting recordings and minutes; coordinates action plans.

Skills

Strong communicator

Customer orientation

Attention to detail

Problem solving

Organizational skills

Education

Bachelor's degree in HR / related field

Tools

Workday

Asana

Excel

MS Office

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The DCX Administrative Assistant provides exceptional support to our Talent Success Team. The ideal candidate will be adept at managing a wide range of administrative tasks, ensuring that all operations within the team run smoothly and effectively. This role requires someone with excellent communication skills, a keen eye for detail, and the ability to handle multiple projects simultaneously. This role will start as a 3-month contingent contract, with the possibility of being partnered with our clients in the United States. If selected by the client, the employee will then undergo a 6-month probationary period leading to a potential full-time position. This opportunity will allow you to grow your career and gain deeper insights into the industry.

REQUIRED CORE COMPETENCIES

• A strong communicator in both spoken and written English
• Strong customer service orientation
• Strong attention to details
• Excellent problem-solving and analytical skills
• Strong organizational and time management skills
• Ability to function well in a high-paced and, at times, stressful environment.

WHAT YOU WILL DO

• Provides excellent and flawless administrative support to the Talent Success Team.
• Attends the administrative duties, responsibilities, and requests of the leadership of the Talent Success Team.
• Ensures that all support is properly given and delivered promptly.
• Undertakes special projects relating to developing and improving the operational efficacy of the Talent Success Team.
• Spearheads various interdepartmental communications concerning multiple matters, such as providing additional administrative support, tasks and schedule coordination, project undertaking, etc.
• Records, manages, and reports the Talent Success Team's productivity and efficiency by recording, treating, analyzing, and interpreting available data and resources.
• Provides weekly KPI dashboard updates during L10 Meetings.
• Attends and represents the Talent Success Team during meetings and other departmental communications, especially on discussions relating to the team's operations.
• Prepares and stores meeting recordings and minutes, coordinates action plans and next steps and holds people accountable.
• Performs tasks analogous to the preceding.

WHAT WE LOOK FOR

• Education: Bachelor's degree in human resources, Psychology, Communications, Social Sciences, Business Administration, or any related field.
• Experience: At least two (2) years of direct experience in facilitating and conducting employee health and wellness activities.
• Experience in the BPO industry is an advantage.
• Language Proficiency: Strong verbal, written, and English communication skills.
• Technical Skills: Proficient in both Microsoft and Google applications.
• Strong exposure to Workday and Asana is advantageous.
• Preferably with a strong knowledge and background in Excel.
• Industry-Specific Software/Knowledge: Preferably experienced in the BPO industry.

WHAT WE OFFER

• Salary Range: PHP 20,000.00 - 30,000.00
• Industry: Business Process Outsourcing
• Job Type: Full-time
• Work Shift: 8:00 AM - 5:00 PM CST (US)
• Workdays: Monday through Friday (US)

BENEFITS OF WORKING WITH US

• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Government-mandated benefits employer share
• Internet stipends upon regularization
• HMO Coverage upon regularization (with an option to enroll as early as Day 1)
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! DCX is an industry leading, offshore BPO company. We help ambitious US businesses grow and scale by equipping them with highly trained global talent, designed to help them overcome hiring challenges and add that much-needed layer of support for their team.