Home-Based DCX Admin Assistant

Delegate CX; Philippines; À distance; PHP 223 000 - 335 000; Plein temps

Avantages offerts par ce poste

Permanent work-from-home setup

Company equipment provided

HMO coverage on regularization

Internet stipend

Résumé du poste

Delegate CX is seeking an Admin Assistant to provide exceptional support to the Talent Success Team. The role requires excellent English communication, sharp attention to detail, and the ability to handle multiple projects in a fast-paced environment.

You will support leadership with administrative duties, manage interdepartmental communications, and contribute to process improvements. This full-time position offers a remote work setup and the opportunity to grow within a growing BPO.

Qualifications

• Bachelor’s degree in human resources, psychology, communications, social sciences, business administration, or related field.
• 2+ years direct experience in employee health and wellness activities; BPO experience is a plus.
• Strong command of English written and spoken; excellent communication skills.
• Proficient with Microsoft and Google apps; familiarity with Workday and Asana is advantageous.

Responsabilités

• Provides excellent and flawless administrative support to the Talent Success Team.
• Attends administrative duties and requests of the Talent Success Team leadership; ensures timely support.
• Undertakes special projects to improve operational efficacy of the Talent Success Team.
• Leads interdepartmental communications; coordinates tasks, scheduling, and projects.
• Records and reports productivity via data analysis; provides KPI dashboards during L10 Meetings.
• Attends and represents the Talent Success Team in meetings, prepares minutes and action plans.

Connaissances

Strong communication

Customer service orientation

Attention to detail

Problem solving

Organization & time management

Ability to work under pressure

Formation

Bachelor’s degree in HR/psychology/communications/business

Outils

Microsoft Office

Google Workspace

Workday

Asana

Excel

Description du poste

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings:1

Hiring Priority:Active Hiring

The DCX Admin Assistant provides exceptional support to our Talent Success Team. The ideal candidate will be adept at managing a wide range of administrative tasks, ensuring that all operations within the team run smoothly and effectively. This role requires someone with excellent communication skills, a keen eye for detail, and the ability to handle multiple projects simultaneously.

REQUIRED CORE COMPETENCIES

• A strong communicator in both spoken and written English
• Strong customer service orientation
• Strong attention to details
• Excellent problem-solving and analytical skills
• Strong organizational and time management skills
• Ability to function well in a high-paced and, at times, stressful environment.

WHAT YOU WILL DO

• Provides excellent and flawless administrative support to the Talent Success Team.
• Attends the administrative duties, responsibilities, and requests of the leadership of the Talent Success Team. Ensures that all support is properly given and delivered promptly.
• Undertakes special projects relating to developing and improving the operational efficacy of the Talent Success Team.
• Spearheads various interdepartmental communications concerning multiple matters, such as providing additional administrative support, tasks and schedule coordination, project undertaking, etc.
• Records, manages, and reports the Talent Success Team's productivity and efficiency by recording, treating, analyzing, and interpreting available data and resources. Provides weekly KPI dashboard updates during L10 Meetings.
• Attends and represents the Talent Success Team during meetings and other departmental communications, especially on discussions relating to the team’s operations. Prepares and stores meeting recordings and minutes, coordinates action plans and next steps and holds people accountable.
• Performs tasks analogous to the preceding.

WHAT WE LOOK FOR

• Education: Bachelor’s degree in human resources, Psychology, Communications, Social Sciences, Business Administration, or any related field.
• Experience: At least two (2) years of direct experience in facilitating and conducting employee health and wellness activities. Experience in the BPO industry is an advantage.
• Language Proficiency: Strong verbal, written, and English communication skills.
• Technical Skills: Proficient in both Microsoft and Google applications. Strong exposure to Workday and Asana is advantageous. Preferably with a strong knowledge and background in Excel.
• Industry-Specific Software/Knowledge:Preferably experienced in the BPO industry.

WHAT WE OFFER

• Salary Range: PHP 20,000.00 – PHP 30,000.00
• Industry: Business Process Outsourcing
• Job Type: Full-time
• Work Shift: 8:00 AM - 5:00 PM CST (US)
• Workdays: Monday through Friday (US)

BENEFITS OF WORKING WITH US

• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Government-mandated benefits employer share
• Internet stipends upon regularization
• HMO Coverage upon regularization (with an option to enroll as early as Day 1)
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!