Remote STR Property Manager - Operations Lead

OPTIMAL PH; Cebu City; Remote; PHP 300,000 - 600,000; Full time

Job summary

OPTIMAL PH is seeking a Virtual Property Manager (VPM) focused on Short-Term Rentals to oversee daily operations, guest experiences, and performance for U.S.-based clients. You will coordinate with internal teams, vendors, and clients to ensure high standards and seamless property management.

The role requires 3+ years in U.S. STR operations, strong communication, and leadership to supervise remote teams. This is a remote-friendly position with a client-facing, detail-oriented approach.

Qualifications

• 3+ years of experience in U.S. STR property management or vacation rental operations.
• Strong knowledge of STR platforms such as Guesty, Hostaway, Hospitable, OwnerRez, Breezeway.
• Experience in guest communication, reservation management, housekeeping coordination, property turnovers, and maintenance oversight.
• 2+ years of leadership or supervisory experience, preferably managing remote teams.

Responsibilities

• Oversee daily STR property operations, ensuring listings, calendars, pricing, and information remain up to date.
• Monitor bookings, occupancy, guest inquiries, and reservation changes for smooth operations.
• Coordinate property readiness, including cleaning, inspections, turnovers, and check-ins/check-outs.
• Lead and develop the STR operations team, upholding client standards and procedures.
• Manage vendor coordination, maintenance requests, and cost control.
• Maintain high guest satisfaction through proactive communication and issue resolution.
• Serve as primary contact for U.S.-based clients and align service delivery with priorities.

Skills

STR property management

Guest communication

Team leadership

Remote collaboration

Vendor coordination

Tools

Guesty

Hostaway

Hospitable

OwnerRez

Breezeway

Job description

OPTIMAL PH is seeking a Virtual Property Manager (VPM) focused on Short-Term Rentals to oversee daily operations, guest experiences, and performance for U.S.-based clients. You will coordinate with internal teams, vendors, and clients to ensure high standards and seamless property management.

The role requires 3+ years in U.S. STR operations, strong communication, and leadership to supervise remote teams. This is a remote-friendly position with a client-facing, detail-oriented approach.