Remote Spanish-Speaking Patient Support Pro

Eucalyptus; Metro Manila; Hybrid; PHP 420,000 - 600,000; Full time

Benefits offered by this job

Health insurance

13th month pay

Transportation allowance

Leave benefits

Job summary

Eucalyptus, part of Hims & Hers, is expanding its patient support team in the Philippines. You will assist clinic patients by phone and email, with a focus on the ES market and off-peak hours in Manila time.

This role blends healthcare awareness with customer service in a fast-paced setting. The ideal candidate is fluent in Spanish, a strong communicator, and thrives in a collaborative, remote-capable team.

Qualifications

• 3+ years in customer care or related field
• Interest in healthcare or allied services
• Strong written and verbal communication with adaptable tone

Responsibilities

• Support clinics’ patients via phone and email
• Support ES market (mid-shift/night shift)
• Collaborate remotely with doctors, pharmacies and delivery partners
• Identify opportunities to improve products, processes or service

Skills

Spanish fluency

Customer care

Team player

Healthcare interest

Tools

Mac

Google Suite

Job description

Eucalyptus, part of Hims & Hers, is expanding its patient support team in the Philippines. You will assist clinic patients by phone and email, with a focus on the ES market and off-peak hours in Manila time.

This role blends healthcare awareness with customer service in a fast-paced setting. The ideal candidate is fluent in Spanish, a strong communicator, and thrives in a collaborative, remote-capable team.