Remote ServiceM8 & Xero Operations Specialist

BruntWork; Metro Manila; Remote; PHP 2,299,000 - 3,449,000; Full time

Benefits offered by this job

Health Insurance Coverage for eligible

Immediate hiring

Permanent work from home

Job summary

BruntWork in the Philippines is seeking a ServiceM8 & Xero Operations Administrator to streamline operations and financial health. You will own admin tasks, clear backlogs, and implement robust processes for scalable growth, helping the owner achieve better work-life balance.

The role focuses on invoicing, communications with clients and suppliers, and SOP development. A home-based, independent contractor arrangement with USD pay is possible for qualified candidates.

Qualifications

• Proven experience in administrative or operational support roles.
• Proficiency with ServiceM8 and Xero is highly preferred.
• Strong organizational skills and meticulous attention to detail.
• Excellent written and verbal communication for clients and suppliers.

Responsibilities

• Backlog management: clear 15–20 unbilled jobs and invoice within 24 hours.
• AR management: identify overdue invoices and follow up.
• Reconcile payments to keep records accurate.
• Manage main email inbox and triage inquiries.
• Coordinate plumbing jobs with clients, tenants, and real estate agents.
• Coordinate with suppliers for parts and deliveries.
• Log quote requests and chase outstanding quotes for high-value projects.
• Maximize ServiceM8 usage for tracking and client communications.
• Document workflows and create SOPs for recurring tasks.
• Develop a searchable knowledge base of operational details.

Skills

Administrative support

Organizational skills

Communication skills

Multitasking

Tools

ServiceM8

Xero

Job description

BruntWork in the Philippines is seeking a ServiceM8 & Xero Operations Administrator to streamline operations and financial health. You will own admin tasks, clear backlogs, and implement robust processes for scalable growth, helping the owner achieve better work-life balance.

The role focuses on invoicing, communications with clients and suppliers, and SOP development. A home-based, independent contractor arrangement with USD pay is possible for qualified candidates.