Remote Service Scheduler & Admin Pro

Connectos; Metro Manila; Remote; PHP 279,000 - 446,000; Full time

Benefits offered by this job

WFH

Medical, Dental Coverage and Life ins.

Paid Vacation and Sick Leave

13th Month Pay

Competitive salary package

Financial Assistance Program

Regular company events

Job summary

ConnectOS seeks a meticulous Service Scheduling Coordinator to handle customer inquiries, scheduling for Australian technicians, and inventory coordination. You will manage communications, ensure accurate admin tasks, and support owners with daily operations from the Philippines.

The role emphasizes service coordination, Excel reporting, and familiarity with Xero, ServiceM8, and client communications. A proactive, reliable team player is valued.

Qualifications

• Experience in service coordination or dispatch or similar admin roles.
• Strong Excel skills with formulas, calculations and reporting.
• Experience using Xero or similar accounting software.
• Excellent organisational skills and attention to detail.

Responsibilities

• Manage incoming calls, emails, service requests and follow-ups.
• Book and coordinate service and repair appointments with ServiceM8.
• Monitor vehicle stock, spare parts and inventory replenishment.
• Monitor outstanding debtors and follow up payments; maintain records in Xero.
• Monitor supplier invoices and prepare management reports.
• Prepare weekly reports on technician productivity, inventory and payables.
• Provide administrative support to business owners as needed.

Skills

Attention to detail

Excellent communication

Multitasking

Customer service

Problem solving

Organisation

Australian customer support

Tools

Excel

ServiceM8

Xero

Klaviyo

Job description

ConnectOS seeks a meticulous Service Scheduling Coordinator to handle customer inquiries, scheduling for Australian technicians, and inventory coordination. You will manage communications, ensure accurate admin tasks, and support owners with daily operations from the Philippines.

The role emphasizes service coordination, Excel reporting, and familiarity with Xero, ServiceM8, and client communications. A proactive, reliable team player is valued.