Remote Seasonal Customer Support Associate| Flexible Shifts

HKR.TEAM; Philippines; On-site; PHP 4,198,000 - 4,618,000; Full time

Benefits offered by this job

Monthly income up to $550 gross

Remote, full-time job

Rotating shifts 3 PM–12 AM / 9 PM–6 AM

Start-up culture

Job summary

HKR.TEAM in the Philippines is hiring a Customer Service Associate to support our US-based partner. Work is remote, primarily written communication via email or live chat, with no voice calls.

You bring prior customer support experience, strong English skills (C1), and a tech-savvy mindset with reliable internet and a webcam. Training will start soon and shifts may include later hours.

Qualifications

• Experience in customer support or operations.
• Proficient English communication (C1).
• Tech-savvy with smooth internet and webcam usage.

Responsibilities

• Communicate with US customers via email or live chat (no voice).
• Provide order status updates and tracking information.
• Assist with exchanges and replacements for damaged items.
• Edit orders (shipping addresses and item details).
• Identify apparel designs customers seek on our site.

Skills

Customer support experience

English proficiency C1

Tech-savvy

Team player

Tools

Webcam

Stable internet connection

Job description

HKR.TEAM in the Philippines is hiring a Customer Service Associate to support our US-based partner. Work is remote, primarily written communication via email or live chat, with no voice calls.

You bring prior customer support experience, strong English skills (C1), and a tech-savvy mindset with reliable internet and a webcam. Training will start soon and shifts may include later hours.