Remote SEA IT Onsite Services Manager

Mondelez International; Philippines; Hybrid; PHP 3,647,416 - 4,863,221; Full time

Job summary

Mondelez International seeks a Manager for Digital Workplace to oversee on-site IT services in the Philippines. Responsibilities include leading IT support and operational excellence, managing vendor relationships, and ensuring high-quality service across multiple countries in Southeast Asia.

The ideal candidate will have at least 8-10 years in IT Services, strong vendor management skills, and a bachelor's degree in related fields. This role requires excellent communication abilities and financial oversight of a significant regional budget.

Qualifications

• Minimum 8-10 years ITS experience with good understanding of EUC environment/services/technology.
• Strong analytical capability and basic financial discipline.
• Excellent written and verbal communication skills.

Responsibilities

• Provide leadership for IT onsite services and manage infrastructure setups.
• Maintain relationships with business stakeholders and vendors.
• Monitor and improve service quality through KPIs and SLAs.

Skills

Vendor Management

Analytical Skills

IT Services Management

Financial Discipline

Communication Skills

Education

Bachelor’s degree in Information Systems/Computer Science/Business

Tools

SAP

Job description

Mondelez International seeks a Manager for Digital Workplace to oversee on-site IT services in the Philippines. Responsibilities include leading IT support and operational excellence, managing vendor relationships, and ensuring high-quality service across multiple countries in Southeast Asia.

The ideal candidate will have at least 8-10 years in IT Services, strong vendor management skills, and a bachelor's degree in related fields. This role requires excellent communication abilities and financial oversight of a significant regional budget.