IT Services Account Executive

Dempsey Resource Management; Parañaque; On-site; PHP 420,000 - 750,000; Full time

Job summary

Dempsey Resource Management is seeking an experienced IT professional in the Philippines to maintain and optimize our information systems. The role emphasizes network management, system administration, and reliable support for staff.

You will diagnose issues, implement new technologies, ensure security and data integrity, monitor performance, and collaborate with departments on IT needs. Experience with Windows, Linux, MacOS, cloud and scripting is valued; certifications are a plus.

Qualifications

• Bachelor's degree in Information Technology or related field.
• Minimum of 3 years of experience in IT support or administration.
• Strong knowledge of network management and system administration.
• Proficiency in troubleshooting hardware and software issues.
• Experience with Windows, Linux, MacOS.
• Familiarity with cloud computing and virtualization technologies.
• Excellent problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Detail-oriented with a high level of accuracy.
• Experience with IT project management.
• Knowledge of cybersecurity best practices.
• Ability to explain technical concepts to non-technical staff.
• Proactive and self-motivated.
• Strong organizational skills.
• Ability to work independently and as part of a team.
• Certifications such as CompTIA A+, Network+, or Security+ are a plus.
• Experience with database management.
• Knowledge of scripting languages (e.g., Python, PowerShell).
• Willingness to stay current with industry trends and technologies.

Responsibilities

• Manage and maintain IT infrastructure.
• Diagnose and resolve technical issues.
• Implement new technologies.
• Provide technical support to staff.
• Ensure system security and data integrity.
• Monitor network performance.
• Manage software and hardware installations.
• Conduct regular system audits.
• Develop and maintain IT documentation.
• Train staff on new systems and software.
• Collaborate with departments to understand IT needs.
• Manage IT projects from planning to completion.
• Stay current with industry trends and technologies.
• Ensure compliance with IT policies and procedures.
• Perform regular backups and disaster recovery operations.
• Optimize system performance and efficiency.
• Coordinate with external vendors for IT services.
• Provide remote support as needed.
• Maintain inventory of IT assets.
• Assist in budget planning for IT resources.

Skills

Bachelor's degree

3+ years IT experience

Network management

System administration

Troubleshooting hardware/software

Windows

Linux

macOS

Cloud platforms

Virtualization

Database management

Scripting

Teamwork

Education

Bachelor's degree in Information Technology or related field

Tools

Windows

Linux

macOS

Virtualization

Cloud platforms

Database management

Job description

Dempsey Resource Management is seeking an experienced IT professional in the Philippines to maintain and optimize our information systems. The role emphasizes network management, system administration, and reliable support for staff.

You will diagnose issues, implement new technologies, ensure security and data integrity, monitor performance, and collaborate with departments on IT needs. Experience with Windows, Linux, MacOS, cloud and scripting is valued; certifications are a plus.