Remote Administrative & Scheduling Coordinator

Sharesource; Davao City; Remote; PHP 268,000 - 469,000; Full time

Benefits offered by this job

Remote + Hybrid Flexibility

Work-Life Balance

Job summary

Sharesource is seeking an organized Administrative and Scheduling Support Assistant to manage and optimise workflows, coordinate shifts, and provide general administrative support. The role emphasizes safeguarding service continuity, accuracy in billing, and robust engagement with care teams and clients from the Philippines-based team.

The ideal candidate will be detail-oriented, adaptable, and experienced with scheduling software such as Visualcare, Excel, and Office 365, with strong English

Qualifications

• Experience in Aged Care, NDIS or related AU client handling preferred.
• Good understanding of SCHADS Award and compliance requirements.
• Strong English communication skills.

Responsibilities

• Coordinate communication between referral sources, families, care workers, and internal team members.
• Create and maintain care worker schedules based on client needs, staff availability, qualifications, and skill matching.
• Ensure rosters comply with SCHADS Award requirements, including minimum engagement periods, split shifts, overtime thresholds, and mandatory rest breaks.
• Monitor schedules and adjust for changes, emergencies, and last-minute cancellations to maintain service continuity.
• Notify care workers of shifts, confirm attendance, and distribute weekly rosters to clients upon request.

Skills

Organised

Proactive

Strong English

Education

Certificate III in Home and Community Care / Aged Care / Disability Care

Tools

Excel

Office 365

Outlook

PowerPoint

Adobe

Job description

Sharesource is seeking an organized Administrative and Scheduling Support Assistant to manage and optimise workflows, coordinate shifts, and provide general administrative support. The role emphasizes safeguarding service continuity, accuracy in billing, and robust engagement with care teams and clients from the Philippines-based team.

The ideal candidate will be detail-oriented, adaptable, and experienced with scheduling software such as Visualcare, Excel, and Office 365, with strong English