Remote Salesforce Program Manager

TTEC Digital; Metro Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

TTEC Digital is seeking a Salesforce Project Manager to drive the successful execution of consulting engagements from Philippines-based remote work. You will own schedules, budgets, and day-to-day delivery while coordinating with Engagement Managers, Solution Architects, and delivery teams.

The role requires coordinating with global teams and working US business hours. Strong PM fundamentals and Salesforce delivery experience are preferred for this permanent remote opportunity.

Qualifications

• 5+ years of project management, technology delivery, or professional services experience.
• Experience managing technology implementation or digital transformation projects in a consulting or client-facing environment.
• Experience managing project budgets using labor hours, resource forecasts, burn rates, and estimate-to-complete.
• Demonstrated ability to identify budget variances and take corrective action before projects exceed planned hours.
• Experience developing and managing project schedules, resource plans, milestones, dependencies, and delivery forecasts.
• Strong understanding of project scope management and change-control processes.
• Experience managing risks, assumptions, issues, dependencies, and mitigation plans.
• Experience coordinating cross-functional delivery teams consisting of functional and technical resources.
• Experience producing and presenting project status reports to client and internal stakeholders.
• Experience with Agile/Scrum, Waterfall, and hybrid delivery methodologies.
• Strong organizational and communication skills.
• Ability to build productive relationships with clients, delivery teams, and partners.

Responsibilities

• Own day-to-day execution of Salesforce implementation and consulting engagements.
• Develop, maintain, and manage the integrated project plan, schedule, milestones, dependencies, and delivery commitments.
• Own project financial management at the delivery level, including budgeted hours, actual hours, forecasted hours, and estimate-to-complete.
• Track resource utilization and burn against the Statement of Work and approved project budget.
• Identify budget and hours variances early and communicate potential overruns before they impact performance.
• Coordinate resource assignments and identify capacity or skill gaps that may impact delivery.
• Maintain project forecasts and communicate changes in expected resource demand.
• Manage project scope against contractual commitments and identify requests that require change control.
• Coordinate delivery activities across Solution Architects, Consultants, and developers.

Skills

Project management

Software/CRM projects

Stakeholder mgmt

Budgets

Risk mgmt

US-time coordination

Salesforce

Job description

TTEC Digital is seeking a Salesforce Project Manager to drive the successful execution of consulting engagements from Philippines-based remote work. You will own schedules, budgets, and day-to-day delivery while coordinating with Engagement Managers, Solution Architects, and delivery teams.

The role requires coordinating with global teams and working US business hours. Strong PM fundamentals and Salesforce delivery experience are preferred for this permanent remote opportunity.