Remote Salesforce Administrator - Own Core Systems & Impact

StemWave; Philippines; Remote; PHP 865,000 - 1,211,000; Full time

Job summary

StemWave is seeking a Salesforce Administrator to own the systems behind our growth. This fully remote role follows US Eastern hours (night shift) and collaborates with our Boston team.

Salesforce is your home base, with work across ERP, eCommerce, and integrations. You’ll design, build, and support processes, dashboards, and data quality; manage tickets end-to-end; and work with Sales, Marketing, Customer Success, Operations, Manufacturing, and Finance to scale our CRM for growing medical

Qualifications

• 2-5 years of hands-on Salesforce administration experience, ideally supporting a B2B sales organization.
• Proven experience designing and building Salesforce Flows independently, beyond simple record updates.
• Strong skills in user management, security, reporting, objects, and validation rules.
• Experience working in a ticketing or structured request environment.
• Strong troubleshooting and root-cause analysis across applications, data, and integrations.
• Business analysis instincts: you ask good questions and turn needs into practical solutions.
• Excellent written and spoken English, with confident, proactive communication.
• Strong organization and follow-through in a fast-moving environment.

Responsibilities

• Serve as a primary Salesforce administrator: users, security, permissions, data quality, reports, and dashboards
• Build and maintain objects, fields, page layouts, record types, validation rules, Flows, and automation
• Own tickets from intake to closure, digging past the initial ask to find the real business need or root cause
• Help review and prioritize incoming requests across the IT team
• Support integrations between Salesforce, NetSuite, marketing platforms, and eCommerce
• Lead enhancements from requirements through testing, deployment, documentation, and adoption
• Keep stakeholders informed on scope, timing, progress, and risks
• Spot recurring problems and fix them at the source
• Create documentation, SOPs, and user guides that strengthen the whole team

Skills

Salesforce administration

Salesforce Flows

User management

Reporting & dashboards

Troubleshooting

English communication

Cross-functional collaboration

Tools

Salesforce

NetSuite

Shopify

Integration platforms

Job description

StemWave is seeking a Salesforce Administrator to own the systems behind our growth. This fully remote role follows US Eastern hours (night shift) and collaborates with our Boston team.

Salesforce is your home base, with work across ERP, eCommerce, and integrations. You’ll design, build, and support processes, dashboards, and data quality; manage tickets end-to-end; and work with Sales, Marketing, Customer Success, Operations, Manufacturing, and Finance to scale our CRM for growing medical