Remote Sales Operations & CRM Coordinator

Outsourced; Metro Manila; On-site; PHP 446,000 - 781,000; Full time

Job summary

Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to international clients.

This role supports Radiant Sole’s sales team by handling CRM, proposals, and client coordination from a remote setting. You will not close deals; you streamline processes, maintain data integrity in Pipedrive, prepare documents, and help scale the sales operation with SOPs and efficient workflows.

Qualifications

• Excellent written and spoken English.
• Strong CRM experience, preferably Pipedrive.
• Proven ability to work remotely with minimal supervision.
• Experience supporting a sales or business development team.

Responsibilities

• CRM & Pipeline Management (Pipedrive).
• Maintain and manage the Pipedrive CRM ecosystem, ensuring flawless data integrity.
• Create, update, and monitor leads, opportunities, and contacts through various sales stages.
• Track sales activities, outstanding follow-ups, and produce pipeline reports/dashboards.
• Proposal & Estimating Support: Prepare, format, and manage proposal documents, templates, and libraries.
• Gather necessary project information and assist with basic quantity take-offs for quotes.
• Coordinate revisions and track proposal statuses from issuance to approval.
• Client Coordination & Follow-Up: Monitor outstanding opportunities and schedule client follow-up activities.
• Assist with professional client communication to maintain a responsive brand experience.
• Coordinate internal logistics, including team meetings, site visits, and appointments.
• Sales Administration & Process Improvement: Organize electronic files, maintain project documentation, and complete client onboarding.
• Prepare meeting agendas, track action items, and manage the handoff from sales to operations.
• Identify workflow bottlenecks, propose automation opportunities, and document SOPs.
• Support the integration between the CRM and operational software platforms.

Skills

English communication

Pipedrive CRM

Microsoft 365

Operations mindset

Remote work autonomy

Sales support

Tools

Pipedrive

Microsoft 365

Job description

Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to international clients.

This role supports Radiant Sole’s sales team by handling CRM, proposals, and client coordination from a remote setting. You will not close deals; you streamline processes, maintain data integrity in Pipedrive, prepare documents, and help scale the sales operation with SOPs and efficient workflows.