Remote Sales Admin & Customer Support Specialist

boxgreen

Manila

On-site

PHP 300,000 - 600,000

Full time

26 hours ago

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Job summary

Boxgreen in Manila is seeking a detail-oriented Sales Administrator & Customer Support to support our growing B2B sales and smart vending operations. You will manage orders, invoicing, billing inquiries, and email-based support while coordinating with Sales, Operations, and the EasyGo China team.

The role covers system administration, inventory tracking, and reporting to ensure machines run smoothly and customers stay well supported.

Qualifications

Experience handling B2B sales orders and client onboarding.
Ability to issue monthly invoices and handle billing inquiries.
Respond to customer queries via email promptly and accurately.

Responsibilities

Process B2B sales orders, manage client onboarding, and maintain account/order docs.
Prepare and issue monthly invoices, and handle billing inquiries.
Respond to customer inquiries via email on orders, products, locations, billing, and refunds.
Support operations by managing backend setup, product listings, and system config updates.
Track inventory and asset movements, coordinate restocking with Operations.
Generate weekly/monthly reports on sales, orders, inventory, and system performance.
Liaise with Sales, Operations, and EasyGo China team on product updates and operational matters.
Execute ad hoc operational and customer experience projects.